McDonald's

3.7
1293 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
225 Foxon Blvd, New Haven, CT
06513, United States

Hours

Reviews

3.7
1,293 reviews
5 stars
544
4 stars
286
3 stars
213
2 stars
75
1 star
175

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or inattentive staff, with some noting a lack of friendliness and poor service.

Order Accuracy

Numerous reviews highlighted issues with incorrect or incomplete orders, leading to customer dissatisfaction.

Food Quality

Feedback on food quality was mixed; while some praised fresh and hot food, others complained about cold items and incorrect orders.

Cleanliness

Some customers appreciated the cleanliness of the restaurant, while others reported issues with food presentation and hygiene.

Drive-Thru Experience

Several reviews mentioned long wait times and poor service in the drive-thru, with customers feeling neglected.
  • KL
    Kristina Lindsay
    Oct 9, 2025
    1.0
    The fries have no salt and cold , they ask what sauce for the nuggets and never give it to you , the staff is rude
  • HQ
    Hector Quiñonez
    Sep 16, 2025
    1.0
    El problema es que te atienden con una pésima actitud. Y hablo de los latinos Los americanos son muy diferentes te atienden bien. Algunos trabajan como si no quisieran estar hay Si no te gusta un lugar vete.
  • BP
    Brian Ponte
    Sep 11, 2025
    5.0
    Never heard of this restaurant, but they have over 2,000 locations in this state alone. Must have sprung up overnight. Oddly, they call partially Gelatinated Non-Dairy Gum Based Beverages "shakes." You don't know what you're getting.
  • JH
    Jaquetta Hargrove
    Aug 23, 2025
    1.0
    there was a freaking ant in my apple pie
  • WC
    waldy c
    Aug 21, 2025
    5.0
    Is good

Frequently Asked Questions About McDonald's

What are McDonald's New Haven's hours of operation?

McDonald's in New Haven is open 24 hours every day of the week.

Does McDonald's New Haven offer delivery services?

Yes, they offer delivery services 24/7, including no-contact and same-day delivery options.