Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,703 reviews
5 stars
640
4 stars
330
3 stars
284
2 stars
137
1 star
312
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, including long wait times and incorrect orders.
Cleanliness
Customers reported unsanitary conditions, including dirty tables and bathrooms, with some even mentioning mouse feces in food.
Order Accuracy
Many customers experienced issues with incomplete or incorrect orders, leading to frustration and dissatisfaction.
Safety Concerns
Some patrons felt unsafe at this location due to disruptive behavior from other customers, particularly at night.
Food Quality
Several reviews mentioned poor food quality, including cold items and overcooked fries.
- MEMacey EdwardsNov 7, 20251.0Rude staff and charging almost a dollar more for the same item as other McDonald's on whalley.
- NTNB TRANSPORTNov 1, 20251.0Worst MacDonald ever waited 20 mins to order and waited 20 mins for food but and end-up by cancelling the order got my refund rude staff even manager
- GRGina RossOct 14, 20251.0Always an issue at drive thru and rude employees and management
- SJSteele from juiceOct 9, 20251.0I hate these people on 250 whalley ave new haven CT they are so unprofessional they ignore you than talk crap in Spanish had me wait 25 mins at the front than tries to use the kiosk that took my code than went blank asked for help 6 times got no help
- FHFARRUKH HANIFOct 1, 20251.0Worst McDonalds I have ever been to . Rude clueless people working . Even the manager wouldn’t care that I was standing there for 10 minutes on the counter without any help . Screwed up order 3 times . Afraid to eat that food so threw it in the garbage, very rude .
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 250 Whalley Ave in New Haven?
McDonald's at 250 Whalley Ave is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's location offers a 24/7 drive-through service.
Can I get food delivered from this McDonald's?
Yes, delivery is available 24/7 with options including curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment methods are accepted at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is it possible to order ahead or use mobile ordering at this McDonald's?
Yes, mobile ordering is supported through the McDonald's App and online ordering links.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What services does this McDonald's offer on site?
This McDonald's provides drive-thru service, WiFi, mobile offers, McDelivery, mobile ordering, and sells gift cards.
What nearby places can help with car maintenance while visiting McDonald's at Whalley Ave?
Nearby you can find Lee Myles Transmissions, Bim Auto Repair, and Carbones Automotive for auto repair and maintenance while you dine.
Are there any nearby car washes close to McDonald's at 250 Whalley Ave?
Yes, Russell Speeder's Car Wash, Speedy Wash & Wax, and other car wash stations are located nearby for convenient vehicle cleaning.
What nearby conveniences can I visit before or after eating at McDonald's?
You can visit Whalley Avenue Mart or Express Food Mart A-14 for convenience shopping, or stop by Beverage Boss for drinks.