Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,113 reviews
5 stars
447
4 stars
232
3 stars
196
2 stars
71
1 star
167
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly during late-night shifts.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with some customers expressing frustration over the need to check their bags.
Food Quality
Several reviews mentioned issues with food quality, including cold or undercooked items, and complaints about cleanliness.
Speed of Service
Mixed feedback on service speed; some customers experienced long wait times, while others noted quick service.
Cleanliness
Inconsistent reports on cleanliness, with some praising the cleanliness of the location while others reported dirty tables and restrooms.
- MSMisstery S4 days ago5.0Eaten here several times food good decent prices
- SSSandra Spino6 days ago3.0A cup of water costs 32 cents.
- VHVelvet HallOct 24, 20255.0They had me in second line waiting for order but took 6 cars in other lane when I complained the young man at register said I should of walked in then I spoke to manager small Spanish man with curly long hair he said this isn’t my store (Ricardo) when I asked for my receipt he told me they don’t give any so how do I complain 🤷🏽♀️ I use to love coming here but the way they treat you there Is crazy if I could give no stars I would all for a sprite 🤦🏽♀️
- ESEdgar SotoOct 7, 20254.0Read some serious terrible reviews about this place. Luckily, I didn't experience any of it. Just got my normal order...hot and quick.
- MCMeg CeeSep 29, 20251.0Today and last week waited close to 10 minutes to order and no one came over to take my order. No one greeted, said I'll be right with you, nothing. Not a word. This week my child even called "excuse me" multiple times to no one giving any sort of acknowledgement. Both times we've left without ordering. That's my last time going to that location.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1094 Whalley Ave in New Haven, CT?
McDonald's at 1094 Whalley Ave operates 24 hours a day, 7 days a week, from 00:00 to 23:59 every day.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's location has a drive-through that is open 24/7.
What delivery options are available at this McDonald's?
Delivery is available 24/7 with options including curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where can I order McDonald's online or via an app for pickup or delivery?
You can order McDonald's using their official app available on iOS and Android or via their online order link: https://mcdonalds.smart.link/mjuu1ggdi.
What payment methods are accepted at this McDonald's location?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's offer on-site?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What can you tell me about the menu and pricing at this McDonald's?
McDonald's offers a variety of menu options with quality ingredients at a low price range (ONE). You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What other businesses and services are nearby McDonald's on Whalley Ave?
Nearby businesses include Fina's African Hair Braiding, Pio Of Italy Hair Studio, Creative Body Therapies Massage and Yoga Center, Balanced Yoga Studio, Morgillo Bros Florist, BD Food Mart & Deli, CVS Pharmacy, and more.
Are there any schools near McDonald's that might be useful for families visiting the area?
Yes, nearby schools include Mauro Sheridan School, Mauro-Sheridan Interdistrict Magnet School, Sheridan Middle School, and The Cozy Den Child Care.
Are there any recreational or wellness centers close to this McDonald's location?
Yes, customers can visit Balanced Yoga Studio for yoga and wellness or Creative Body Therapies Massage and Yoga Center nearby to relax before or after their meal.