Jack's Bar And Steakhouse

4.2
1024 reviews

About

Steak House

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Jack's Bar And Steakhouse
212 College St, New Haven, CT
06510, United States

Hours

Reviews

4.2
1,024 reviews
5 stars
609
4 stars
203
3 stars
68
2 stars
54
1 star
90

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted poor service, including long wait times for food and inattentive staff.

Food Quality

While some customers praised the food, many expressed disappointment with the quality and preparation of their meals, particularly the steaks.

Atmosphere

The atmosphere received mixed reviews, with some enjoying the vibe while others found it chaotic and uncomfortable.

Cleanliness

Several customers reported unsanitary conditions in the bathrooms and overall cleanliness concerns.

Mixed Experiences

Customers had varied experiences, with some praising specific staff members and dishes while others reported significant dissatisfaction.
  • NM
    Nereida Martinez
    Jan 1, 2026
    5.0
    Great food and staff. They were excellent in customer service. Love it!
  • RD
    Roosevelt Davis
    Dec 28, 2025
    1.0
    The bartenders here are unwelcoming and were being jerks upon walking into the establishment. They were acting like they couldn’t serve drinks at the bar because they seen we knew a party of people and assumed we were with them. This my first and last time at this establishment the bartender need to learn how to interact with people instead off acting like they forgot their magic butt plugs at home
  • NH
    Naim Hernandez
    Dec 23, 2025
    2.0
    I had high hope for this place. Food was okay but the atmosphere was just pure chaos. At first, music was soft and place felt nice and cozy but later on, they turn the volume up, I couldn't even hear my partner across the table, it was hard to keep a conversation. I looked at the table next to us and they were having the same issue. I wouldn't mind the loud music at a club, but music was not adequate for the place. Had to rush finishing our meals and walk out of the place before going deaf. Bathrooms are just gross. On the men's restrooms, the stall's door wasn't even working properly, I was doing my business and someone opened the door on me because of the unexistent doornob. I also watched one of the waiter walking out directly from the stall without washing his hands, just gross.
  • JP
    Josh Paille
    Dec 18, 2025
    5.0
    Went here for a holiday party. Even though the food was buffet style, it was incredible.
  • JC
    Josephina Cumberbatch
    Dec 8, 2025
    4.0
    First time in New Haven, visiting family in the local hospital, seen steak house and we immediately said YES! We ate at the bar, was greeted by Laura and let me tell you service was amazing! Coming from 15 years of the restaurant/hospitality industry I appreciate everything about Laura and her work. Ordered lobster tostone, lamb lollipops , bread ( was so good) and a Tomahawk steak, we ordered it medium but it came out medium well, it was so well seasoned that I decided to not complain. Twice baked potatoes came out hot and amazing , and Brussels sprouts was so crispy! Food was a amazing and I would definitely come back to see Laura and enjoy another steak, with the correct temp lol! As far as atmosphere it’s comfortable and upscale however something go against it, the bar had visual syrups for their drinks , the environment and quality of food would call for some organic purées not syrups, and the ladies room was a mess, door held open by the trash , toilet paper on the floor , hair in the sink , broken stall doors. I expected a better considering however I would come back just to enjoy Laura’s company and some good food!!

Frequently Asked Questions About Jack's Bar And Steakhouse

What are the opening hours for dining at Jack's Bar And Steakhouse?

Jack's Bar And Steakhouse is open daily from 11:30 AM to 11:00 PM for dining.

When can I order delivery from Jack's Bar And Steakhouse?

Delivery is available every day from 11:00 AM to 11:00 PM.