Mixed reviews on food quality; while some praised the pizza and certain dishes, many customers reported issues with overcooked or poorly prepared items.
Customer Service
Customer service experiences varied widely, with some praising the staff's friendliness and others reporting rudeness and unprofessional behavior.
Consistency
There are concerns about consistency in food preparation and service, with several customers noting a decline in quality since ownership changed.
Delivery Issues
Multiple reviews highlighted problems with delivery, including late arrivals and incorrect orders.
Ambiance
The dining area received criticism for being neglected and unclean, impacting the overall dining experience.
KM
Kel Mac
Nov 4, 2025
1.0
Worst pizza in the area
CR
carlos roman
Oct 10, 2025
4.0
Pizza was not bad. Prices were average. Server was nice.
PB
Patrick Baker
Oct 6, 2025
5.0
Last night I ordered a certain grinder that was not made with enough mozzarella! I want to thank them for taking care of me in such a great manner!! Much appreciated it !! Very good people!! Great food !!
I spoke with a very nice young lady Isabella who made my ordering very easy !! The pizza was delicious and honestly the best pizza Since being at the Red Roof !!! Respectfully Patrick
LH
L H
Sep 6, 2025
1.0
Lately when I get items besides pizza they're really lazily made. I just had to throw away half my food because it was inedible. It didn't used to be like this here. Whoever is working that kitchen now hates their life and it shows in the food they make.
Dry plain chicken wings that were supposed to have buffalo sauce, and a dry chicken parm grinder with almost no tomato sauce. The chicken was dried out too like it has been sitting out all day or something. I've had both of these things from here before and they were not bad like tonight.
Lot of money to not be able to eat half of it. Even when I had bad days working in food service I still wanted the food to come out good. Sad because this was a great local place
AS
Angela Sherrill
Aug 20, 2025
4.0
It was good! Service was 4/5
I don't normally stop here but it was decent