McDonald's

3.4
1309 reviews
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Business Details

97 River Rd, Lisbon, CT
06351, United States
(860) 376-9368
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
97 River Rd, Lisbon, CT
06351, United States

Hours

Reviews

3.4
1,309 reviews
5 stars
404
4 stars
281
3 stars
262
2 stars
132
1 star
230

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior.

Cleanliness

Multiple reviews highlight issues with cleanliness in both the dining area and restrooms, with some customers expressing disappointment.

Order Accuracy

There are frequent complaints about incorrect orders and long wait times, leading to frustration among customers.

Food Quality

Food quality is inconsistent, with reports of cold or poorly prepared items, though some customers still find the food enjoyable.

Play Area

The play area is appreciated by families, providing a fun environment for children, although some noise complaints were noted.
  • MM
    Marz
    4 days ago
    5.0
    Overheard a mean customer complain about the service disrespectfully and made me remember to come and point out how much respect and love I have for this McDonald's and have never had nothing but good experiences. Thank you
  • MC
    Mike C
    Jan 2, 2026
    3.0
    It's McDonald's you get what you expect. Which isn't true for some other places that might serve better food
  • BK
    Bobbijo Kramm
    Jan 1, 2026
    1.0
    Extremely unprofessional!!!! And questionable cleanliness.... Followed by cold food FOR BREAKFAST!!!
  • LF
    Lauren Fobert
    Dec 17, 2025
    1.0
    Drink machines always broken down. Hand dryer in bathroom broken last time I was there, no paper towels offered instead. The seating area was very cold and it stunk all near the bathroom. Yet the bathroom itself didn't stink as bad as the dining area. My experience dining in there for the first time in a year was very poor! Every time I've been in there it doesn't ever seem clean and theres always stuff on the menu I want not available. Theres only 2 Mcdonalds near me with a playground for my kid. This is 1 of them thats also the closest to my home. I wish McDonalds would bring back the I door playground and make it more kid friendly like it use to be. Please, this McDonalds in Lisbon seriously needs a new work over, new look and new machines. This McDonalds is pathetic! The playground itself seems clean but the echoing is very loud when kids are at play. Eating in the playground is hard. Your ears hurt from the loud screaming echos from kids screaming while playing.
  • LB
    Lauren B
    Dec 11, 2025
    5.0
    Everything was great!!
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Lisbon, CT?

McDonald's in Lisbon, CT operates daily from 6:00 AM to 11:00 PM.

When is the drive-thru at McDonald's open?

The drive-thru is open every day from 6:00 AM until 11:00 PM.