Stop & Shop

Reviews

• AM

  Alison Moski

  5 days ago
  2.0
  I picked up and Irish soda bread as a splurge item and when I sliced into the middle of it, it wasn’t fully baked. Needless to say it was very disappointed.
• MF

  mac genome (forgotenhatred)

  Feb 23, 2026
  1.0
  The must rude service desk around. The woman made a mistake that I pointed out, she argue she was right. I presented her with proof and she told me I never told her the information she stopped me from telling her. She stayed complaining about others in line, said people like me and the other person being helped need to listen and we are stupid. I'm surprised another woman hasn't delt with her before. Sorry I went to the service desk with a problem I didn't create. Lesson learned, plenty of other grocery stores around
• AD

  Amanda Demaio

  Feb 2, 2026
  5.0
  Always love this Stop & Shop and the people that work here
• BR

  bob raccio

  Jan 18, 2026
  5.0
  Great store alway have what i need staff is very helpful if you need help. Very clean.
• MM

  Mallory

  Jan 18, 2026
  2.0
  Overall I think that this is a decent grocery store. Sadly, I think a few bad apples on your staff really ruin it! Let's talk cashiers. Oh my GAWD! I just filled out a formal complaint about Jahnia or Niy. This little girl has a nasty, rotten attitude. No customer service skills AT ALL. Management pairs her with the same guy every night and the two of them are absolutely infuriated if they have to stop laying all over the end of the bagging area gossiping and talking crap about their coworkers and actually ring out a customer. It's so unfair, isn't it? Do they understand that the pay checks stop coming if the customers stop shopping there? This has to be a management issue. You see two staff members who stand around and talk talk talk to each other through every single transaction. She doesn't say, "Hello, How are you, Thank you, please, have a good night".... NOTHING. He is at least friendly. But she's so awful. They have to know that! They have to see it! It's crazy. If your cashier cannot be bothered to say hello and thank your customers, if they cannot have the sense to not talk shit about your customers under her breath right in their faces.... then give her a toilet brush and have her clean the filthy restrooms. Then she can spit and growl behind the scenes. They have a handful of nighttime shelf stockers who are miserable human beings. I get it, ya'll have a job to do. But so do the rest of us! Mine happens to be shopping for other people late at night. If the store is open til midnight, people are going to shop there at 11:45pm. Talking crap about them being in the store and how they couldn't have come 2 hours ago, isn't appropriate. Glaring at them while they are looking at a shelf is crazy. Some of them are very sweet, they say hello and point you in the right direction if you're looking for something. They move their boxes over to let you pass. I bet you Stop and Shop management know EXACTLY who the bad apples are... think cut off sleeves and tattooed arms, middle aged white man? Ringing any bells? If you don't have decent customer service, your store will suffer. If you have openly hostile and rude staff members.... it makes for a miserable shopping experience.

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