McDonald's

3.3
694 reviews
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Business Details

1678 Connecticut 12, Gales Ferry, CT
06335, United States
(860) 464-7712
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1678 Connecticut 12, Gales Ferry, CT
06335, United States

Hours

Reviews

3.3
694 reviews
5 stars
221
4 stars
139
3 stars
129
2 stars
58
1 star
147

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, long wait times, and unprofessional behavior from staff.

Cleanliness Concerns

Several reviews highlighted unsanitary conditions, including dirty tables and bathrooms, which negatively impacted customer experiences.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Mixed Experiences

While some customers praised the friendly service and quick drive-thru, others had negative experiences that overshadowed any positives.

Inconsistent Hours

Customers noted discrepancies in posted hours, with many finding the location closed when expected to be open.
  • GC
    Gordon Cushman
    2 days ago
    5.0
    Reuben excellent customer service !
  • JH
    Joel Hernandez
    Nov 14, 2025
    1.0
    Bought food for me and my family. My son found a fly crushed in the corner of his box and we all lost our appetite. I reached out to corporate customer service and they acted as if the situation would be addressed. When I went to the store and spoke with the manager a week later, he was unaware of the situation which tells me McDonalds considers cleanliness low in the priority list. Disgusting.
  • AA
    Amendo public access
    Oct 30, 2025
    1.0
    Ordered my food on the app, the order went through but when I got there, the restaurant was locked with poorly written signs everywhere that read "closed for management" so I call the restaurant over a dozen times and no one answers. Basically they took my money and ignored me and refused to serve me. I will contact corporate about this
  • LW
    Luke Wenzloff
    Oct 24, 2025
    1.0
    The service is very slow, after 15 minutesI was told jist waiting on fresh fries. Food finally comes and everything is cold. My wife went to bring pur daughter's into the bathroom and she wouldn't use the bathroom because 1. Employees were taking break in the bathroom 2. Blood covered the toilet seat And 3. Used tampons scattered the floor. Needless to say we will not be returning. This takes the #1 most disgusting McDonald's I've been to.
  • SV
    Steven Vargas
    Sep 13, 2025
    3.0
    9:20AM The place is dirty. Table were not clean.
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Frequently Asked Questions About McDonald's

What are McDonald's regular operating hours at 1678 Connecticut 12, Gales Ferry?

McDonald's in Gales Ferry operates from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:00 PM on Friday and Saturday.

What are the delivery hours for McDonald's in Gales Ferry?

Delivery is available daily from 6:00 AM to 11:00 PM, except on Friday and Saturday when delivery runs until 1:00 AM.