Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,001 reviews
5 stars
416
4 stars
226
3 stars
174
2 stars
74
1 star
111
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including dirty dining areas and bathrooms.
Service Quality
Service was frequently described as slow, with several instances of rude or indifferent staff.
Food Quality
Food quality varied, with complaints about cold, stale, or poorly prepared items, but some customers praised the freshness of certain meals.
Order Accuracy
Numerous reviews mentioned incorrect orders and mistakes with food items, leading to customer dissatisfaction.
Atmosphere
The restaurant's interior was described as worn out and outdated, contributing to a negative dining experience.
- JKJamel KelleyNov 9, 20251.0I ordered from 2 different Wendy's locations one the food was cold and the other I didn't even get the food, but I was still charged
- SGSydney GrosnerNov 7, 20252.0The food was cooked well, but overall, I had a very poor experience at this Wendy’s restaurant. I walked in to use the restroom and it was very dirty and unsanitary. Then, I went up to the counter to order a meal and the worker was very rude. Anytime I asked a question, she would roll her eyes and give an attitude. I paid, wasn’t given a receipt or order number, and then waited 20 minutes for a cheeseburger with fries. Keep in mind they only had a couple of customers in the restaurant. Then, they handed me my food and I had to remind them of my fountain drink which they forgot about. Lastly, I got home and realized they got my order wrong.
- JDJoshua DagataOct 30, 20251.0Worst Wendy’s I have been to food was cold when it came out I mean within minutes of them handing it to me. It also took about 10 minutes to get the cold food when I was the only person in the restaurant. Slow cold and horrible service.
- MRMichael RabbettOct 28, 20254.0All good so far, thx
- KSKyle SkibaAug 27, 20251.0Could not be more rude. Get a different job if you’re that miserable.
Frequently Asked Questions About Wendy's
Is West Farms Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Farmington, CT?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Farmington, CT into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (860) 606-0513.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does West Farms Wendy’s serve breakfast?
Yes, this Wendy’s location in Farmington, CT serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the West Farms Wendy's location currently open?
Yes, the West Farms Wendy's in Farmington, CT is open every day from 9:00 AM to 12:00 AM.
Does the Farmington Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast with options like combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Farmington, CT?
Delivery is available where offered. To check delivery availability near you, use the Wendy's app or go to order.wendys.com and enter your delivery address.
What payment methods are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Farmington Wendy's for questions or feedback?
You can call (860) 606-0513 directly, reach Customer Care at 888-624-8140, use the live chat on the contact page, or complete the Wendy's Customer Satisfaction Survey using your receipt details.
Where can I find the menu and prices for this Wendy's?
Menu and pricing information can be found at order.wendys.com or via the Wendy's mobile app by selecting the Farmington location.
Does this Wendy's have a drive-thru or takeout options?
This location does not have a drive-thru but offers dine-in and takeout; delivery is also available where offered.
Are there nearby places where I can shop or relax after visiting Wendy's at West Farms?
Yes, after dining at Wendy's, you can visit nearby places like Macy's for shopping, California Pizza Kitchen for additional dining options, or Coffee Bean and Tea Leaf for coffee nearby.
Where can I find services such as banking or salons near this Wendy's?
Near this Wendy's, you'll find Santander Bank ATM for your banking needs, Meraki Salon & Barber and Dellaria Salons for hair care services.
Are there shopping options for clothing near the Wendy's at 331 South Road?
Yes, nearby clothing stores include Brooks Brothers, J.Jill, Victoria's Secret, Anthropologie, Cotton On, and OshKosh B'Gosh for various apparel and fashion needs.