McDonald's

Reviews

• LH

  L Hsu

  2 days ago
  5.0
  I placed my kiosk order, originally around $81 prior to using my McDonald’s app, around 11:01am for 60 chicken nuggets, 12 chicken strips, 1 Big Mac, 1 spicy snack wrap, 4 French fries, 3 drinks, and sauces. The entire order came out around 11:20am, without any mistakes. The food was fresh and hot. The entire McDonald’s team was very professional and efficient. I asked for extra paper bags to sort through the large order and the female staff member was very nice and gave them to me. I personally witnessed a disruptive customer complaining about his steak breakfast sandwich, using foul language. The female McDonald’s manager was very professional and refunded the money to the customer as he had loudly demanded. There was no McFlurry available; Maybe this is a seasonal item for the Summer? I’m very impressed by this McDonald’s team! Thank you for making my lunch run for 10 hungry high schoolers attending the robotics competition at the Middletown High School on a Saturday on 1/10/2026 so seamless!
• BM

  Brianna Madden

  5 days ago
  5.0
  I had an issue with change and the manager was so nice and resolved my issue so fast.
• AW

  Arin Wheeler

  Dec 28, 2025
  1.0
  Placed a mobile order on Christmas not knowing they were closed. Reached out to customer care and they stated i needed to go to the restaurant directly for my refund. No problem. I get there and stand at the counter for a good 4 minutes with employees walking past me not greeting or anything. Finally the manager (Spanish man) tells a young girl to help me out, she had no idea what to do so she had him step in. He was absolutely horrendous. Telling me I couldn’t get my refund (almost $30 worth) because “they were closed that day” the entire point of me getting a refund- the app allowed the order to go through even though the store was closed. I had to swear at him and raise my voice to get the refund that customer care told me they would reach out to the store about. Not sure the disconnect. But the management sucks and they need to get it together. 0/10 stars. If you can’t be customer oriented then you need a new profession.
• LM

  Lynne McCune

  Dec 22, 2025
  1.0
  That burned part is the bun. This sandwich was for my mom who obviously couldn't eat it since it was inedible. After a call to report it, no apology. I will never return to that McDonalds.
• MG

  Mingo Guadalupe

  Nov 15, 2025
  5.0
  Todo muy bien buen servicio limpio comida caliente y a tiempo

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