Wendy's

3.7
1659 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
20 Granby Road, Bloomfield, CT
06002, United States

Hours

Reviews

3.7
1,659 reviews
5 stars
668
4 stars
395
3 stars
270
2 stars
106
1 star
220

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rudeness from staff, long wait times, and incorrect orders.

Food Quality

Food quality was inconsistent, with complaints about cold, old, or incorrectly prepared items.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty bathrooms and litter around the property.

Staff Attitude

While some employees were noted as friendly, many reviews mentioned a lack of professionalism and negative attitudes from staff.
  • JG
    Jolie Gonzalez
    2 days ago
    1.0
    I reside in close proximity 5mins to this establishment and would prefer to commute 20 minutes to dine at an other Wendy's. However, I did so tonight and was disappointed to find the experience to be subpar. Food cold, flat sprite soda, the floors were excessively slippery, the bathrooms were unsanitary, and upon observing the area behind the counter, I noticed trash scattered on the floor near the food preparation area. The elderly employee displayed a lack of courtesy, while some of the younger staff members appeared to be inattentive and unprofessional. When attempting to bring concerns to their attention, they seemed dismissive. They will just laugh or act like they don’t hear you. Never again !
  • JW
    Joe Wesley
    4 days ago
    5.0
    I've been eating at this Wendy's for over 20 years and it has always been a good place to get a good meal for a low price, I highly recommend this establishment.
  • GD
    G D
    Jan 4, 2026
    1.0
    On January 4th, 2026, at 9:00 AM, the Wendy's staff refused to open. When I called and I requested somebody to open the door, the woman who answered the phone was very rude and obnoxious. Stated that I need to go to the drive-thru to take my order due to them being short-staffed. The problem is I am not driving, and it is snowing outside. This Wendy's is constantly delivering horrible, rude customer service. I will not be back. I don't recommend this Wendy's location take your business elsewhere.
  • LK
    Latisha Knighton
    Dec 22, 2025
    3.0
    Staff doesnt seem to care. Except one gentleman that is always helpful and speedy. Food is usually fresh though. Parking is fine on a slant. The drive-thru is blocked in so you better be sure you want it because you are stuck til the end.
  • BP
    Bianca parker
    Dec 10, 2025
    1.0
    I bought a breakfast sandwich there this morning and as I open it to eat it I found a hair in my sandwich all im calling them no answer

Frequently Asked Questions About Wendy's

Is Bloomfield Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Bloomfield Wendy's currently open?

Yes, this Wendy's location in Bloomfield, CT is open and committed to serving quality food every day.