Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported consistent issues with incorrect orders, including missing items and wrong food.
Customer Service
Feedback highlighted poor customer service, with rude staff and unprofessional behavior frequently mentioned.
Speed of Service
Many reviews noted long wait times for food, both in the drive-thru and inside the restaurant.
Cleanliness
Some customers mentioned cleanliness issues, including unpleasant odors and dirty dining areas.
Food Quality
While some customers enjoyed the food, others reported receiving old or poorly prepared items.
BH
Betty Hoyt
Nov 15, 2025
5.0
Very Efficient and very friendly and helpful and thoughtful
JG
joe garcia
Nov 8, 2025
1.0
I ordered a large fry and a mcdbl xtra onion nd Mac sauce nd my burger was cold fries were cold i asked for fresh fries which I did not get i waited 15 min until they walked me out fresh fries. The burger was even more cold by then. Which is sad bit ive been coming here for over 5 years not by choice but because its convenient.. there is allot to be improved. Ive been working food service for 30 years and this is totally unacceptable! If they you hired me things would be way different! Thats if you could afford me that is! Instead of me just stopping by hoping you guys got ur stuff together how bout you message all ur customers when that happens... thank you hope it turns around!
AJ
Antonio Perez Jr.
Oct 29, 2025
5.0
This was our 2nd time coming here. Pizza was good, actually really good. My wife and I enjoyed it. Our server was very polite, and checked up on us several times. We will be back soon.
HJ
Honey J
Oct 22, 2025
1.0
Always a fan of mcdonald's for the indoor play area. I go to a lot bu this one and 104th and close to my home.
BP
bessie ponce
Oct 11, 2025
1.0
Muy mala atención esperas mucho para pedir la orden luego cuando vas a pagar tienes que esperar que la persona que está ahí tome la orden para poder cobrarte en la siguiente ventanilla media hora y por la noche nunca tienen oreo veo esto todos los días es esto vengo aquí diario y siempre es un problema