Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported consistent issues with incorrect orders and missing items.
Service Quality
Feedback indicates a decline in customer service, with many reviews mentioning rude and unprofessional staff.
Wait Times
Customers frequently complained about long wait times for food, often exceeding 20 minutes.
Food Quality
Several reviews highlighted issues with food freshness and temperature, with complaints about cold or poorly prepared items.
Cleanliness
Some customers noted cleanliness issues within the restaurant, including unpleasant odors.
RM
Ray M
Jan 3, 2026
1.0
I didn't get my points for my order even though the receipt had my name. Weird.
HR
Honest Reviews
Dec 9, 2025
2.0
Tuesday 7:30 PM The young lady at the drive-through with the crazy eyebrows needs to fix her attitude. No one told her to work in a customer service industry. I may recommend the cosmetology industry for her
LL
Lisa
Dec 6, 2025
1.0
Why don’t I learn! Check your order before you leave the drive through! Ordered $27 in grinch meals and NO SOCKS!!! The only damn reason I went! I went to a McDonald’s not in my neighborhood, so not worth my time to go back! Got me again McDonald’s!
JV
Joel V
Dec 4, 2025
1.0
The staff here are rude and unprofessional. This place has been gradually declining for the last couple years. tried leaving a review on internal website and it crashed. Will make every effort to go somewhere else. The McDonald's on this stretch of federal are terrible.
DE
D E
Dec 4, 2025
3.0
Orderd the Grinch meals (not worth it ) .I paid went to nezt window to puck up my order , they tried giving me someone eles order , had to wait in the waiting lane , someone came out and asked me what I orderd , I told her she went back in and 10 mintues someone came out with my (cold) food , I thought my food was being made but I guess not .