Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,445 reviews
5 stars
428
4 stars
293
3 stars
268
2 stars
133
1 star
323
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, often waiting 20-45 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Employee Attitude
Numerous customers noted a lack of friendliness and professionalism among staff, with some describing rude interactions.
Food Quality
Feedback on food quality was mixed, with complaints about cold, soggy, or poorly prepared items.
Cleanliness
Some customers praised the cleanliness of the location, while others reported unsanitary conditions.
- ASamber streed1 day ago1.0I dont know why, but EVERY SINGLE TIME we go to this specific mcdonalds, we have to park and wait for food. Ive had an order as small as 2 breakfast sandwiches before and had to park and wait.
- AWAngela Winn1 day ago3.0I walked in there the girl at the counter seemed a little overwhelmed so I left 5 minutes later as I was leaving I heard the manager say ok we need someone in the lobby now:)
- VWVanessa W2 days ago1.0Last night was the worst Mcdonlds experience I had encountered, we were the only one in the drive through line our fry’s were cold and the 2 gals working there were absolutely rude and very argumentative they either need more training or don’t need to work with people if there going to be rude! Normally I like to leave positive reviews in this case the opposite!
- LSLouis Salamena4 days ago1.0This McDonald's has the most incompetent bunch of people I've ever met in my life. I got to wait a the drive through parking for 15 minutes, watching all these people that came after me get there food. I'll never be back.
- CMCarmen MorrisNov 3, 20255.0After visiting those establishment in the past, I was thrilled to find employees who were friendly and enjoyed my being the customer. Shantelle was working first window and from the greeting at the pullup kiosk, to the time I left her window, she was just wonderfully friendly and thanked me for coming to the drive thru. Shantelle made the whole experience for me and I wanted to be sure she was thanked.
Frequently Asked Questions About McDonald's
What are the opening hours for in-store dining at McDonald's in Pueblo West?
McDonald's in Pueblo West is open for in-store dining from 5:00 AM to 10:00 PM Monday through Saturday, and from 5:00 AM to 10:00 PM on Sundays.
When is the drive-thru service available at this McDonald's location?
The drive-thru at McDonald's Pueblo West is open from 5:00 AM until midnight Sunday through Thursday, and open until 1:00 AM on Friday and Saturday.
Can I order McDonald's delivery online?
Yes, you can order delivery through McDonald's online ordering website at https://mcdonalds.order.online/business/-5579.
What mobile apps can I use to order McDonald's meals?
You can order using the McDonald's app available on the Apple App Store and Google Play Store.
Does McDonald's in Pueblo West offer any curbside pickup options?
Yes, this McDonald's location offers curbside pickup as part of their pickup and delivery services.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there WiFi available at this McDonald's?
Yes, free WiFi service is available for customers at this McDonald's location.
What nearby shopping centers can I visit before or after dining at McDonald's?
You can visit the Pueblo West Marketplace shopping center, which is nearby and offers various shopping options.
Are there any nearby automotive services close to McDonald's for car maintenance?
Yes, O'Reilly Auto Parts, Grease Monkey automotive repair, and Cyclone Car Wash are nearby for vehicle parts, repairs, and cleaning.
What local amenities near McDonald's can enhance my visit?
In addition to dining at McDonald's, you can visit nearby amenities like Posh Nail Lounge for beauty services, Safeway Fuel Station for fuel and convenience items, and Rocky Mountain Eye Center for eye care.