McDonald's

3.2
1454 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1012 N Market Plz, Pueblo West, CO
81007, United States

Hours

Reviews

3.2
1,454 reviews
5 stars
430
4 stars
292
3 stars
268
2 stars
135
1 star
329

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Employee Behavior

Feedback indicated a mix of employee attitudes, with some being friendly and helpful while others were rude and unprofessional.

Food Quality

The quality of food was often criticized, with complaints about cold items, incorrect preparation, and inconsistent taste.

Cleanliness

Some customers noted that the location was clean and well-maintained, contrasting with the overall negative experiences.
  • LH
    L.V. H
    Dec 31, 2025
    2.0
    Horrible food! Horrible service! We will never eat at this location again.
  • KR
    Karma post “Boss” Reviews
    Dec 28, 2025
    1.0
    Can't even buy a toy separately from the meal when it states yes you can CORPORATE NEEDS TO READ BTW When you read what they do to the food all the chemicals they put in, its enough to ki ll you, and all the 15 cows in one patty good luck finding out what cow got sick. The girls in charge couldn't show me the policy just only telling that the boss said no to selling the toys. Didn't need to be bitchy about it.. but thats probably why you girls work here cant control your moods
  • JI
    JK Inc
    Dec 27, 2025
    1.0
    This place has terrible employees. It's unwelcoming here. When I came here for the grinch meal it took exactly 37 min to get it. Literally sat inside for almost 40 min. No order is ever correct. I get home and there's mayo all over a quarter pounder and no i didnt ask for it. Waste of time and money and I still need dinner. Because of this location I really dislike mcdonalds as a whole now.
  • VD
    Van Damage
    Dec 16, 2025
    1.0
    It's always 30min to get food. Go and order ahead.... it'll probably take longer.
  • LL
    L
    Dec 12, 2025
    2.0
    Hello managers and GM I hope this message finds you well. Your store is slow. Real slow and you need to understand some people are in a hurry. It is unacceptable sometimes

Frequently Asked Questions About McDonald's

What are the opening hours for in-store dining at McDonald's in Pueblo West?

McDonald's in Pueblo West is open for in-store dining from 5:00 AM to 10:00 PM Monday through Saturday, and from 5:00 AM to 10:00 PM on Sundays.

When is the drive-thru service available at this McDonald's location?

The drive-thru at McDonald's Pueblo West is open from 5:00 AM until midnight Sunday through Thursday, and open until 1:00 AM on Friday and Saturday.