Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Employee Behavior
Feedback indicated a mix of employee attitudes, with some being friendly and helpful while others were rude and unprofessional.
Food Quality
The quality of food was often criticized, with complaints about cold items, incorrect preparation, and inconsistent taste.
Cleanliness
Some customers noted that the location was clean and well-maintained, contrasting with the overall negative experiences.
LH
L.V. H
Dec 31, 2025
2.0
Horrible food! Horrible service! We will never eat at this location again.
KR
Karma post “Boss” Reviews
Dec 28, 2025
1.0
Can't even buy a toy separately from the meal when it states yes you can CORPORATE NEEDS TO READ
BTW
When you read what they do to the food all the chemicals they put in, its enough to ki ll you, and all the 15 cows in one patty good luck finding out what cow got sick.
The girls in charge couldn't show me the policy just only telling that the boss said no to selling the toys. Didn't need to be bitchy about it.. but thats probably why you girls work here cant control your moods
JI
JK Inc
Dec 27, 2025
1.0
This place has terrible employees. It's unwelcoming here. When I came here for the grinch meal it took exactly 37 min to get it. Literally sat inside for almost 40 min. No order is ever correct. I get home and there's mayo all over a quarter pounder and no i didnt ask for it. Waste of time and money and I still need dinner. Because of this location I really dislike mcdonalds as a whole now.
VD
Van Damage
Dec 16, 2025
1.0
It's always 30min to get food. Go and order ahead.... it'll probably take longer.
LL
L
Dec 12, 2025
2.0
Hello managers and GM I hope this message finds you well. Your store is slow. Real slow and you need to understand some people are in a hurry. It is unacceptable sometimes
What are the opening hours for in-store dining at McDonald's in Pueblo West?
McDonald's in Pueblo West is open for in-store dining from 5:00 AM to 10:00 PM Monday through Saturday, and from 5:00 AM to 10:00 PM on Sundays.
When is the drive-thru service available at this McDonald's location?
The drive-thru at McDonald's Pueblo West is open from 5:00 AM until midnight Sunday through Thursday, and open until 1:00 AM on Friday and Saturday.
Can I order McDonald's delivery online?
Yes, you can order delivery through McDonald's online ordering website at https://mcdonalds.order.online/business/-5579.
What mobile apps can I use to order McDonald's meals?
You can order using the McDonald's app available on the Apple App Store and Google Play Store.
Does McDonald's in Pueblo West offer any curbside pickup options?
Yes, this McDonald's location offers curbside pickup as part of their pickup and delivery services.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there WiFi available at this McDonald's?
Yes, free WiFi service is available for customers at this McDonald's location.
What nearby shopping centers can I visit before or after dining at McDonald's?
You can visit the Pueblo West Marketplace shopping center, which is nearby and offers various shopping options.
Are there any nearby automotive services close to McDonald's for car maintenance?
Yes, O'Reilly Auto Parts, Grease Monkey automotive repair, and Cyclone Car Wash are nearby for vehicle parts, repairs, and cleaning.
What local amenities near McDonald's can enhance my visit?
In addition to dining at McDonald's, you can visit nearby amenities like Posh Nail Lounge for beauty services, Safeway Fuel Station for fuel and convenience items, and Rocky Mountain Eye Center for eye care.