McDonald's

3.2
507 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9160 Crown Crest Blvd, Parker, CO
80138, United States

Hours

Reviews

3.2
507 reviews
5 stars
167
4 stars
83
3 stars
77
2 stars
43
1 star
137

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and disrespectful behavior from staff, with many customers expressing frustration over poor service and lack of professionalism.

Order Accuracy

A significant number of customers reported receiving incorrect orders, leading to dissatisfaction and frustration.

Food Quality

Many reviews mentioned issues with food quality, including cold, stale, or improperly prepared items, contributing to a negative dining experience.

Speed of Service

Customers frequently complained about slow service times, particularly during drive-thru and mobile order pickups.

Management Issues

Several reviews pointed to poor management practices, including unhelpful responses to complaints and a lack of accountability among staff.
  • TW
    Tanyr White
    Nov 9, 2025
    1.0
    If you like service who doesn’t speak a lick of English, cold food, a medium (large) fry, raw potatoes & overcooked burgers this is the place for you!
  • MW
    Matt Watson
    Nov 7, 2025
    1.0
    Old, outdated, slow service even when there's no line. Prices aren't consistent with other McDonald's. This Mickey D's is garbage.
  • TH
    Tim Horn
    Oct 31, 2025
    1.0
    Don't bother going to this location if you want what you order. They can't understand what you say when you order in the drive through because they don't speak clear English or understand it. The last two times I went here I got home to a completely different order then what I placed. I only go for breakfast occasionally and it would be nice if I got what I ordered but it never happens. Very frustrating!
  • BB
    Bella R (Bella)
    Oct 22, 2025
    1.0
    Last night I placed an order through the app for curbside and I dont know if it automatically cancels since I took a while to pick it up. the male employee last night was no help. He was rude to me. If I'm asking for my order because it's saying on the app to go inside why would I go inside. He told me something must have been with wrong my phone when I'm showing him my receipt that was emailed. He didn't bother to look at it. He made me feel like I was trying to steal food. I had to reorder the food only for it to be cold. Employees here are rude it's rare when they're actually nice. Every time the app says I have to go through the drive thru or inside I have a bad experience because they can't find my order with the number I'm giving them and they'll say they don't know what I'm talking about or why I didn't go through curbside when I'm trying to show them it says to either go inside or drive through. I can't find the restaurant number that's why I didn't report it through the app
  • GM
    Gary Maziarz
    Oct 15, 2025
    1.0
    Update: McDonald's corporate reached out and said "we informed the store manager" however, if you read other reviews, the same female had the same disrespectful attitude with no action taken. This McDonald's is truly the lowest rating possible from the manager down. AVOID THE DISRESPECTFUL EMPLOYEES AND COLD FOOD! After waiting outside for 10mins for a double cheeseburger, I went to ask for it. The manager (?) grabbed it off the counter where it had been sitting offering no apologies. After walking out to my car frustrated, the younger female followed me out with orders for other cars who were also waiting. As I started to drive off, SHE GAVE ME THE MIDDLE FINGER! My 11year old also witnessed this as did the senior couple in the vehicle behind me! If THIS is thd type of "customer service" and the low quality of people McDonald's hires, it is a real shame! My child was so upset asking "daddy why was she so mean? Thats a really bad thing to do to someone"

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's located at 9160 Crown Crest Blvd, Parker, CO?

McDonald's at 9160 Crown Crest Blvd, Parker, CO operates daily from 5:00 AM to 11:00 PM, except Sundays when it opens at 6:00 AM.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, this McDonald's offers drive-thru service daily from 5:00 AM to 11:00 PM.