Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, especially during peak hours, with some waiting over 25 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Numerous complaints were made about cold, soggy, or poorly prepared food, with some customers expressing disappointment in the overall quality.
Customer Service
While some staff were praised for their friendliness and helpfulness, there were several reports of rude behavior and poor management.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and a lack of cleanliness in the dining area.
DK
David Kinneary
4 days ago
1.0
20 minutes for two double cheeseburgers and two hot and spicys…. What?
CL
Christina Leatha
Nov 12, 2025
2.0
Order is wrong EVERY SINGLE TIME! Staff need to be better trained.
US
UGURCAN SAHIN
Oct 23, 2025
1.0
McDonald’s that works very slowly and an L size fries this small is unusual. What do you gain by putting less fries than usual?
OO
OldHabitsDieScreaming13
Oct 21, 2025
1.0
This owner is even worse. Stick with the one on Jordan .
JC
Joshua Crowell
Oct 15, 2025
1.0
Dining in had me waiting 25 minutes, and they didn't bring my food until I told someone up front how long I had been waiting. I understand it is busy at lunchtime, but I doubt they are making the drive-through customers wait 25 minutes. It's obvious they are padding their numbers by bumping orders from their service screens, just to look good for management, which renders useless the systems that McDonald's put in place to avoid this problem.