McDonald's

3.4
1273 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5858 S Santa Fe, Littleton, CO
80120, United States

Hours

Reviews

3.4
1,273 reviews
5 stars
428
4 stars
276
3 stars
221
2 stars
99
1 star
249

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising staff for being friendly and attentive, while others report rude or inattentive service.

Order Accuracy

Many customers express frustration with incorrect orders, both in-store and through the drive-thru, leading to dissatisfaction.

Speed of Service

The location is frequently criticized for slow service, particularly during busy hours, with long wait times reported for food.

Cleanliness

The restaurant is generally noted for being clean, although there are reports of unsanitary practices by some staff members.

Food Quality

Food quality is inconsistent, with complaints about soggy fries and incorrect orders, but some customers still find the food enjoyable.
  • JS
    Jon Stratford
    Nov 8, 2025
    2.0
    The speedy system was not adopted at this location.
  • PP
    Phil
    Oct 25, 2025
    5.0
    Ran out of my ordered item, but gave me an upgrade. Thoughtful.
  • PP
    Phil
    Oct 23, 2025
    1.0
    Staff wasn’t very patient. They had a take it or leave it attitude.
  • NN
    NO
    Oct 19, 2025
    1.0
    I'm happy it's clean, but that's about all thats good about this place. I've been going here for a while just because I live nearby, but not anymore. It always takes like 20 minutes to get your food and I swear sometimes they just forget about you until you go up to the counter to remind them. And if you don't use the kiosks to order, the staff is terrible with the register and will always get your order wrong. Plus the food is always gross and the fries are soggy, every time I go to the other McDonald's just over on Bellevue I get 1000% better food, just go there, the little bit of extra distance is worth it.
  • JR
    Jessica Robey
    Oct 15, 2025
    5.0
    For the past couple months I’ve noticed a change in this location the customer service has been top-notch I really enjoy everyone I communicate with there great job

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 5858 S Santa Fe, Littleton, CO?

Delivery is available Monday through Thursday and Sunday from 5:29 AM to 9:59 PM, and Friday and Saturday from 5:29 AM to 10:59 PM.

What are the in-store hours for this McDonald's location?

The restaurant is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.