Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service are mixed; while some praise friendly and efficient staff, others report issues with order accuracy and long wait times.
Food Freshness
Many customers appreciate the freshness of the food, particularly fries and breakfast items, but there are numerous complaints about cold or stale food.
Order Accuracy
A significant number of reviews mention consistent issues with incorrect orders, especially in the drive-thru, leading to customer frustration.
Cleanliness
The cleanliness of the dining area is generally noted positively, but some customers report dirty tables and unsanitary conditions.
Management
Several reviews highlight the positive impact of specific managers and staff members, indicating that management plays a crucial role in customer satisfaction.
CP
Christopher Pahl
3 days ago
1.0
I ordered a #4 meal and all I got was chicken between 2 buns. This is crap!
CR
Ciera Romero
Nov 15, 2025
2.0
Most of the time they are on it. Recently all of your employees avoid the front counter. Your employees are missing things off of orders and forcing the costumers to wait additional 10 min just to talk to someone about food that was missing that was already paid for.
JD
jacob davis
Oct 20, 2025
1.0
I went through the drive tru and I asked for a few things but one of the things I asked for was a hot n spicy with Big Mac sauce and cheese and this is probably the third time I’ve ordered this specific item and they just gave me a normal hot n spicy with no cheese and no Big Mac sauce I really wouldn’t mind a normal hot n spicy without my extra requests except but instead of telling me they can not full fill my request they charge me extra for the extra things on the hot n spicy and then they give me a normal hot n spicy without giving me my extra requests, give me my extra requests or tell me you can not full fill request but do not charge me extra and then give me a normal hot n spicy in my opinion this McDonald’s has ripped me off
PP
pinecolife
Oct 18, 2025
3.0
The service is normally good at this location, but not this time as they shorted me. I took the photo before taking any sips. Careless work! So annoying.
LL
Lauren
Oct 14, 2025
5.0
This McDonald’s deserves serious credit. Every time I stop by, the staff are friendly, upbeat, and quick to make sure everything is right. You can tell they work hard to keep things running smoothly — even when it’s busy, they stay polite and professional with every customer.
The food is always hot and fresh, which is honestly rare for fast food these days. Fries are crisp, burgers taste freshly made, and my order’s consistently accurate. The dining area and drive-thru are both kept clean and organized, which really shows how much pride this team takes in their work.
It’s clear the management here genuinely cares about the experience. Whether I swing through for a quick breakfast or a late-night bite, they’re always dependable and kind. It’s that level of consistency and customer care that makes this location stand out from the rest.