Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported long wait times, often exceeding 30 minutes for food, even during non-peak hours.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, missing items, and poorly prepared food.
Management Issues
Several customers noted unprofessional behavior from management and staff, contributing to a chaotic service environment.
Food Quality
Feedback indicated that food was often served cold or stale, with complaints about the freshness and preparation of items.
Customer Experience
Overall, the customer experience was negatively impacted by rude staff interactions and a lack of effective communication.
MR
Mark Ranne
Jan 3, 2026
1.0
No more. How has fast food turned into pay, then wait in your car for 15 minutes. Food came out cold, server was smoking while delivering my food. Just yuck. Keep your nasty food and your slow services. I'll go somewhere else.
EF
Elizabeth Fawcett
Jan 2, 2026
1.0
I went in for breakfast today and the manager was screaming at her employee about being late while there were customers waiting upfront. I was able to hear her from the kiosks. It was extremely unprofessional as that is NOT a conversation you have infront of all your employees or customers. She should’ve taken them to the office and had a talk there
CD
Cassidy Davila
Jan 2, 2026
1.0
Tell me why I use the mobile app any time I come and I still have to "pull around" to one of the reserved spots because "we're just waiting on hashbrowns" every time? Having to sit for 20+ minutes in the reserved spots waiting for hashbrowns is ridiculous. Do y'all not make hashbrowns in the morning? Do better.
CG
Chris Gaunt
Dec 31, 2025
1.0
I placed a mobile order through the McDonald’s app and waited over 30 minutes for my food. When I asked about my order, the manager, Angie, refused to honor it because it didn’t show up in their system. She insisted I needed a code from the app to look up my order, but the app never provided one. I tried showing my email receipt, which clearly confirmed my payment and location, but she refused to accept it. Each time I attempted to explain, she repeated that she needed a code and eventually told me not to wave my phone in her face. When I asked if she really expected me to leave without my food and dispute a $9.01 charge, she said yes and told me I had to leave. Extremely frustrating experience with unhelpful and dismissive service.
BA
Blu AMV
Dec 8, 2025
2.0
Went to go pick up my order today and saw a sight so familiar I have decided to stop going here. That was the manager with the name tag Angie, who was yelling at all of her employees using very unprofessional language over small things. As someone that managed a fast food store, I don’t understand how she is the manager of that store. Micromanaging your employees to the point where orders are not getting done and causing massive backup problems with orders and leave customers waiting on their orders for hours at a time. It’s no wonder this store has fallen so greatly in the leaderboard. If she is a manager I could only imagine the rest of the leadership at this McDonald’s franchise.
Avoid if you want your food done at a timely pace and if it isn’t, I promise it’s likely the management causing delays based off of multiple visits, hearing the same childish arguments behind manager and employees in the background that get excessively loud.
What are the operating hours for McDonald's in Fountain, CO?
McDonald's in Fountain, CO is open 24 hours a day, 7 days a week.
When is the delivery service available at this McDonald's location?
Delivery service is available daily from 7:00 AM to 1:00 AM.
Is there a drive-through service available at this McDonald's?
Yes, the drive-through is open 24 hours every day.
What types of payment are accepted at McDonald's Fountain location?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does this McDonald's offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order McDonald's for delivery or pickup?
You can order via the McDonald’s App, their delivery website, or using the provided order link.
Where is McDonald's located in Fountain, CO?
It is located at 6950 Mesa Ridge Pkwy, Fountain, CO 80817, USA.
What nearby dining options are available around McDonald's Fountain?
Nearby dining options include Denny's for breakfast and brunch, Szechuan Panda for Chinese cuisine, Pizza Hut for pizza, Wingstop for chicken, Arby's for sandwiches, Taco Bell for Mexican food, Sonic Drive-In for American fast food, and Domino's Pizza for pizza delivery.
What convenience stores and other services are near McDonald's Fountain?
Family Dollar is nearby for discount and grocery shopping. You can also find Blue Rhino Propane Exchange for propane, Safeway Fuel Station for automotive needs, and several dental and medical centers like Mesa Ridge Dental Center and Fountain Health Care around the area.
Are there any personal care and beauty services near this McDonald's?
Yes, nearby personal care services include Mountain Top Barbers, Just Nails nail salon, Fountain Modern Orthodontics, and Sport Clips Haircuts of Fountain - Mesa Ridge for haircuts and beauty care.