Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely long wait times, often exceeding 20 minutes, for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Numerous complaints were made about food being cold, stale, or poorly prepared, leading to dissatisfaction.
Staff Behavior
Several customers noted unprofessional behavior from staff, including rudeness and a lack of attention to customer needs.
Cleanliness
The restaurant was often described as dirty, with unsanitary conditions reported in both the dining area and restrooms.
MC
María Corrales
3 days ago
1.0
Pésimo servicio , tuve que esperar 15 minutos para que me atendieran, habiendo mínimo 20 trabajadores ahí Y la que estaba ahí a cargo con tremenda actitud
RW
Royal Williams
5 days ago
1.0
Charged for food that wasnt mine. Waited outside it drive thru waited for 25 min on a #3. On a cheese burger. Ppl are a joke. You get a job for a reason stop being lazy and do your job right. Or find a different job.
JS
Jen & Jared Schneider
Nov 13, 2025
1.0
My wife and I ordered food through the mobile app and it took 30 minutes to receive our food. The order we got was not our order at all and when we did receive our order, it was still missing items. This isn't the first time this has happened and at this point I have to believe it's intentional. It's beyond ridiculous to have to wait that long for what is supposedly "fast food" and not only to have the wrong order but have to talk to someone 3 times to get it correct. It also took so long to get our food (we ordered ice cream cones) that they were put in cups when handed to us, which made me think they had been left out too long and melted. This establishment has been extremely disappointing
KH
Kayln Henderson
Nov 5, 2025
2.0
Forgot my straws and sauces many times I understand being busy but those are simple things to remember
KC
Kristal Cox
Oct 26, 2025
1.0
The manager that is workkng behind the counter, younger guy about 5 foot something. His name is Allen. He was being extremely disrespectful to staff. I heard him say you need to pull yoir head out to another employee. Extremely toxic to staff and environment