McDonald's

3.3
973 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5950 Firestone Blvd, Firestone, CO
80504, United States

Hours

Reviews

3.3
973 reviews
5 stars
304
4 stars
201
3 stars
153
2 stars
78
1 star
237

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.

Customer Service

Feedback highlighted a significant lack of customer service, with many reviews mentioning rude staff, long wait times, and unprofessional behavior from management.

Cleanliness

While some customers praised the cleanliness of the location, others reported unsanitary conditions, including flies and improper food handling practices.

Pricing Issues

Several reviews noted dissatisfaction with rising prices and perceived value for money, with some customers feeling overcharged for their meals.

Food Quality

Customers expressed concerns about food quality, including cold items, stale food, and instances of finding foreign objects in their meals.
  • YS
    Yvin Sanchez
    4 days ago
    5.0
    This is once of the more friendly Mc.Donalds around this Area. The Manager is AMAZING THANKS
  • DG
    Deb Gibson
    Nov 13, 2025
    1.0
    My purchases won’t make or break this place but how much does it take to make a cup of coffee like it is ordered? In the last 2 months I have received coffee with zero cream and sugar. Now the coffee is 60% full and if I am lucky to have any cream or sugar in it it is one cream and one sugar. I stopped eating fast food years ago but as of this morning I am done with this crappy place. I am done driving back thru. I am done with cold coffee. I am done with black coffee and most of all I am done with the people they have working in there.
  • CC
    Carter Croghan
    Oct 16, 2025
    1.0
    I've been coming to this McDonald's for 6 months. Every time, they screw up my order somehow. Wrong sizes, wrong entrees, wrong everything. This week, i pulled into the drive-through 6 minutes before closing. Nobody answered me. I could see employees moving in the restaurant when I tried to get someone at the window. They all ignored me. Get it together! This is terrible customer service.
  • JS
    Jeff Schumacher
    Oct 3, 2025
    1.0
    Blocked off all your courier and mobile parking spots. Not a good idea. I’ll find another place to eat.
  • BM
    Bri Mayo
    Oct 2, 2025
    1.0
    i've been here many times and my order is never right lol. i usually don't make reviews but it's every single time, like how hard is it to make a damn sandwich lol go find a new job if u aren't able to do simple tasks. it's annoying.

Frequently Asked Questions About McDonald's

What are McDonald's regular operating hours?

McDonald's is open every day from 5:00 AM to midnight (00:00).

When is the drive-thru service available?

The drive-thru operates daily from 5:00 AM until midnight (00:00).