Service quality varied significantly, with many customers praising specific servers like Stephanie, Janeth, and Haniel for their attentiveness and friendliness, while others reported poor service and long wait times.
Food Quality
Food quality received mixed reviews; some customers enjoyed specific dishes like burgers and tacos, while others complained about cold food and poor preparation.
Atmosphere
The atmosphere was generally described as friendly and welcoming, making it a good spot for families and gatherings, although some noted issues with cleanliness and broken equipment.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling that the cost did not match the quality of food and service received.
ZH
zach horsley
Dec 20, 2025
1.0
We ordered three entrees, one appetizer and three drinks. appetizer was fine entrees were not so good, my buddy ordered a medium burger and got rare almost blue. I got a French dip loads of fatty inedible chunks. Churro drink tasted like tequila with a little seasoning on top. The TV was broken as well. Over all not worth the $110 bill.
BH
Betsy Harrison
Dec 20, 2025
1.0
Unfortunately, my experience was disappointing. The service was poor; the servers were slow to acknowledge us and seemed uninterested. This did not appear to be an isolated issue, as other customers were also complaining. The food was served cold and lacked flavor, which was very disappointing. I hope management takes these concerns seriously and makes improvements in both service and food quality.
DD
Double D
Nov 11, 2025
3.0
Ordered twice and both times food was subpar.
JC
Jacque Carbone
Oct 12, 2025
5.0
Great burgers. Peanut butter and jelly yum!
MD
Melissa Dorn
Oct 11, 2025
1.0
Honestly, one of the worst dining experiences of my life. The food was cold, and not worth the cost. I ate my whole meal with no drink because our server dropped the plates off and turned and left before even asking if we needed anything else, then never checked back. I asked for the check and sat for another 10 minutes waiting before getting up to use the restroom, then coming back to see the table had been cleared while I was gone…. Good think my drink was empty the whole time any way or I’d have been more upset about that… I ended up going up the bar to pay and being ignored for another several minutes. One of the staff behind the bar rolled her eyes at me and turned and walked away. At one point I considered just leaving since clearly nobody wanted me to pay… once I was finally given the check I began to express my displeasure to my waitress (who was a manager by the way according to her name tag), and she turned and walked away without even acknowledging that I was speaking. Overall, I’m appalled. They were not busy at all, and my only true option to get service would have been to get up a track someone down which I could have done.. but shouldn’t have needed to. Outrageously overpriced, terrible service. I’m just upset that I wasted $75 for terrible food and wasn’t even given the chance to send food back, or have it made right.
Frequently Asked Questions About The Dugout Grill & Bar
What type of cuisine and atmosphere does The Dugout Grill & Bar offer?
The Dugout Grill & Bar offers a unique spin on a sports bar with gourmet foods and crafted drinks in a lively atmosphere.
What are the opening hours of The Dugout Grill & Bar?
The Dugout Grill & Bar is open from 11:00 AM to 9:00 PM Monday through Thursday, 9:00 AM to midnight on Friday, 8:00 AM to 10:00 PM on Saturday, and 8:00 AM to 9:00 PM on Sunday.
What payment options are accepted at The Dugout Grill & Bar?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does The Dugout Grill & Bar offer dine-in and takeout options?
Yes, The Dugout Grill & Bar offers both dine-in and takeout & pickup services along with hosting events and live sports viewing.
Is The Dugout Grill & Bar accessible for Spanish-speaking customers?
Yes, services are available in both English and Spanish to accommodate a wider range of customers.
How can I contact The Dugout Grill & Bar for reservations or inquiries?
You can call them at +1 720-242-8239 or email them at thedugout.co1@gmail.com.
Where is The Dugout Grill & Bar located?
It is located at 149 South Briggs Street, Erie, CO 80516, USA.
What nearby fitness options are available near The Dugout Grill & Bar?
Fitness Underground is a nearby gym and sports recreation venue where customers can work out before or after visiting The Dugout Grill & Bar.
Where can customers grab coffee nearby The Dugout Grill & Bar?
Cristos Coffee Boutique Roastery & Cafe is a nearby coffee shop and cafe perfect for a relaxing drink before or after dining at The Dugout.
Are there any professional services near The Dugout Grill & Bar that customers might find useful?
Yes, nearby services include Luginbill Homes Real Estate and Flagship Properties for real estate needs, and several financial advisors such as Edward Jones offices to assist with financial services.