The Dugout Grill & Bar

4.2
832 reviews

About

Mexican Restaurant
A unique spin on what a sports bar is. Gourmet foods and crafted drinks.

Location

The Dugout Grill & Bar
149 South Briggs Street, Erie, CO
80516, United States

Hours

Reviews

4.2
832 reviews
5 stars
507
4 stars
150
3 stars
63
2 stars
47
1 star
65

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the food, highlighting specific dishes like burgers, wings, and tacos as delicious and satisfying.

Service Consistency

While many reviews praised individual servers like Stephanie, Janeth, and Haniel for their attentiveness and friendliness, there were notable complaints about inconsistent service during busy times.

Atmosphere

The restaurant is described as having a friendly and welcoming atmosphere, making it a great spot for families and gatherings.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling that certain items were overpriced or that portion sizes had decreased.

Staff Recognition

Several reviews specifically mentioned staff members by name, indicating a positive connection between customers and employees, particularly with Stephanie and Oyuky.
  • DD
    Double D
    Nov 11, 2025
    3.0
    Ordered twice and both times food was subpar.
  • JC
    Jacque Carbone
    Oct 12, 2025
    5.0
    Great burgers. Peanut butter and jelly yum!
  • MD
    Melissa Dorn
    Oct 11, 2025
    1.0
    Honestly, one of the worst dining experiences of my life. The food was cold, and not worth the cost. I ate my whole meal with no drink because our server dropped the plates off and turned and left before even asking if we needed anything else, then never checked back. I asked for the check and sat for another 10 minutes waiting before getting up to use the restroom, then coming back to see the table had been cleared while I was gone…. Good think my drink was empty the whole time any way or I’d have been more upset about that… I ended up going up the bar to pay and being ignored for another several minutes. One of the staff behind the bar rolled her eyes at me and turned and walked away. At one point I considered just leaving since clearly nobody wanted me to pay… once I was finally given the check I began to express my displeasure to my waitress (who was a manager by the way according to her name tag), and she turned and walked away without even acknowledging that I was speaking. Overall, I’m appalled. They were not busy at all, and my only true option to get service would have been to get up a track someone down which I could have done.. but shouldn’t have needed to. Outrageously overpriced, terrible service. I’m just upset that I wasted $75 for terrible food and wasn’t even given the chance to send food back, or have it made right.
  • RM
    Roberto Medina
    Oct 7, 2025
    5.0
    Excelente ambiente, con la mejor comida y las mejores meseras Oyuki and Yaneth
  • AC
    Ashley Cordova
    Oct 3, 2025
    1.0
    We’ve been loyal customers at Doug Out for years, especially for Wing Wednesdays, since we live right across the street. Unfortunately, our recent visit after my daughters senior photos was the final straw. We were overcharged, and the customer service continues to fall short of expectations. It’s disappointing to say this, but my family will no longer be returning. We’ve always wanted to support local, but consistency and care matter.

Frequently Asked Questions About The Dugout Grill & Bar

What type of cuisine and atmosphere does The Dugout Grill & Bar offer?

The Dugout Grill & Bar offers a unique spin on a sports bar with gourmet foods and crafted drinks in a lively atmosphere.

What are the opening hours of The Dugout Grill & Bar?

The Dugout Grill & Bar is open from 11:00 AM to 9:00 PM Monday through Thursday, 9:00 AM to midnight on Friday, 8:00 AM to 10:00 PM on Saturday, and 8:00 AM to 9:00 PM on Sunday.