Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted unprofessional and rude behavior from staff, particularly at the drive-thru and front counter.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor attention to detail.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh meals while others received cold or poorly prepared items.
Atmosphere
The location's atmosphere was criticized for being unclean and having disruptive elements, including homeless individuals.
Service Speed
Several reviews mentioned slow service, particularly in the drive-thru, leading to long wait times.
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Tasha urrutia
Jan 2, 2026
1.0
So many staff in the kitchen but yet my food was OLD, stale and unappetizing!
UC
Uvaldo CALDERON
Jan 1, 2026
1.0
Most horrible customer service I've ever experienced
TE
Trent Edison
Dec 28, 2025
3.0
It's on Colfax.... All you need to know🤷♂️
AJ
Alexis Jp
Dec 7, 2025
1.0
Just call the store to speak with the manager, and a unprofessional team member of their cashiers answer the phone I ask if I can know his name just to reference , so the guys was very rude he told me, u don’t need my name and if u don’t tell what u want I will hang up , so basically i recorded the call i will be sending this to the HR and Reaching Out the district department. so good luck on Keep Up with the shitty work and the bad & unprofessional ethics. Like i said phone is being recorded and pretty sure just by the voice they will know who it is
MM
Mechieabouthers
Dec 5, 2025
1.0
They are unprofessional, rude, and very unprofessional organized. The staff and manager all need more training on when and how to treat their customers when you walk in all staff were focused on drive thru only and I believe she was the manager on 12/3 around noon so another customer. Well there's nobody upfront, All while the dining area was open. Never greeted us upon arriving in the doors and stood there with no one's saying anything to us for a whole 15-20 mins. All staff were only focused on drive thru which as well was half way to the street, that's why we decided to go in when arrived. We never got to order and we left after all the time wasted, nothing said and nasty demeanor we went elsewhere to a nearby place to eat. ALL THE STAFF WERE UNPROFESSIONAL AND RUDE SEEN US STANDING THERE AND KEPT WORKING ON DRIVE THRU ONLY AND NEVER GREETED OR ASKED TO HOLD FOR A MOMENT. WOWWW