Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, especially during busy times, with some waiting excessively for their orders.
Order Accuracy
There were numerous complaints about incorrect orders, missing items, and issues with modifications not being honored.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary food handling practices.
Staff Attitude
Customer service experiences varied widely, with some praising friendly staff while others reported rude or unprofessional behavior.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported issues like cold food and poor preparation.
SS
Scott Sciacca
Oct 21, 2025
1.0
Always smells like poop in this Wendy’s. Workers are very slow took like 5 mins for a worker to put stuff in bag.
DM
Dani MCDonald
Oct 1, 2025
5.0
October 1, 2023 Got Belle a spicy chicken sandwich since I accidentally ate hers last night
JL
Jared Livingston
Sep 29, 2025
4.0
The service was fast, and the manager was friendly.
WS
William Shelby
Sep 9, 2025
4.0
Probably the best experience at Wendy's I've ever had. Service was phenomenal. The only thing that kept us from giving five stars was the seating wasn't exactly comfortable and it looked more like a coffee shop than a restaurant
RR
Ryan Ragsdale
Sep 6, 2025
1.0
If you're not going to open the lobby then post it
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Colorado Springs, CO?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Colorado Springs, CO into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (719) 487-2774.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Bass Pro Wendy’s serve breakfast?
Yes, this Wendy’s location in Colorado Springs, CO serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 13481 Bass Pro Drive, Colorado Springs?
Wendy's is open daily from 7:00 AM to 11:00 PM for dine-in service.
When is the drive-thru service available at this Wendy's location?
The drive-thru is open every day from 7:00 AM to 11:00 PM.
Does this Wendy's location offer delivery, and if so, during what hours?
Delivery is available daily from 6:30 AM to 11:00 PM.
Which payment methods are accepted at Wendy's on Bass Pro Drive?
This Wendy's accepts American Express, Visa, MasterCard, Discover, and cash payments.
Can I place an order online or through an app for this Wendy's?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
Does this Wendy's location serve breakfast?
Yes, breakfast is served including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I contact this Wendy's location with questions or to provide feedback?
You can call them directly at (719) 487-2774 or reach customer care via their website's Contact page or live chat.
Are there nearby restaurants where I can dine before or after visiting Wendy's on Bass Pro Drive?
Yes, nearby options include MOD Pizza, Costa Vida, Mugi Ramen and Poke, Jimmy John's, and Dog Haus Biergarten which offer a variety of cuisines.
Are there convenient services near Wendy's on Bass Pro Drive that customers might find useful?
Nearby services include Ent Express - Polaris Pointe credit union, Floyd's 99 Barbershop, AT&T Store, and Redbox rental kiosks.
What are some nearby medical and wellness facilities close to this Wendy's?
Nearby medical and wellness facilities include Dental Care at Polaris Pointe, Colorado CryoSpa, and UCHealth hospital.