Wendy's

3.6
824 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
13481 Bass Pro Drive, Colorado Springs, CO
80921, United States

Hours

Reviews

3.6
824 reviews
5 stars
327
4 stars
185
3 stars
123
2 stars
56
1 star
133

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during busy times, with some waiting excessively for their orders.

Order Accuracy

There were numerous complaints about incorrect orders, missing items, and issues with modifications not being honored.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary food handling practices.

Staff Attitude

Customer service experiences varied widely, with some praising friendly staff while others reported rude or unprofessional behavior.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported issues like cold food and poor preparation.
  • SS
    Scott Sciacca
    Oct 21, 2025
    1.0
    Always smells like poop in this Wendy’s. Workers are very slow took like 5 mins for a worker to put stuff in bag.
  • DM
    Dani MCDonald
    Oct 1, 2025
    5.0
    October 1, 2023 Got Belle a spicy chicken sandwich since I accidentally ate hers last night
  • JL
    Jared Livingston
    Sep 29, 2025
    4.0
    The service was fast, and the manager was friendly.
  • WS
    William Shelby
    Sep 9, 2025
    4.0
    Probably the best experience at Wendy's I've ever had. Service was phenomenal. The only thing that kept us from giving five stars was the seating wasn't exactly comfortable and it looked more like a coffee shop than a restaurant
  • RR
    Ryan Ragsdale
    Sep 6, 2025
    1.0
    If you're not going to open the lobby then post it

Frequently Asked Questions About Wendy's

Is Bass Pro Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.