Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,319 reviews
5 stars
476
4 stars
283
3 stars
203
2 stars
95
1 star
262
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including cold, undercooked, or incorrect orders.
Customer Service
Service quality varied significantly; some praised friendly staff while others reported rudeness and poor handling of orders.
Cleanliness
The restaurant was generally noted as clean and well-kept.
Order Accuracy
Frequent complaints about incorrect orders and missing items were highlighted.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value for money.
- EUEcco UniqueNov 17, 20252.0I’ve gone through this drive thru a few times the last 2 months. Asked for it cooked fresh all they do is refry it which isn’t fresh maybe even worst than the original cold chicken & fries. Something is also off with the lettuce. This is the only Wendy’s where I have this problem of cold food & chemical tasting lettuce
- JJJustinNov 16, 20251.0Had some food from this Wendy’s DoorDash last night and the chicken nuggets they sent for my son were undercooked and he ended up getting sick and throwing up the next morning. One star across the board no wonder why Wendy’s is about to close like 300 stores. Their food quality is definitely not like it used to be. If you still decide to purchase Wendy’s, triple check your food because obviously they don’t care about their quality anymore.
- RGR GNov 11, 20251.0I came through the drive-thru tonight, I ordered two large biggie bags with Junior bacon cheeseburgers. One of the large fries was supposed to have light salt. Included is the picture of my fries, and the amount of soda that I got in my cup, and on top of that there were only three chicken nuggets in both biggie bags. And on one of the Junior bacon cheeseburgers there was no bacon. I spent over $20 here, and get to my friends across town and realize that everything is wrong. If you want Wendy's, don't go to this one.
- TETiffany EckissNov 3, 20251.0Why can’t you get an order right? Active listening is this taught? Why you put a piece of a onion and 3 pickles What does ad pickle and onion mean?
- CAChase AnheierOct 30, 20253.0Awhile back I went to get the 1 cent cheeseburger or whatever and the lady said she didnt know what I was even talking about...
Frequently Asked Questions About Wendy's
Is Chelton Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Colorado Springs, CO?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Colorado Springs, CO into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (719) 596-4646.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Chelton Wendy’s serve breakfast?
Yes, this Wendy’s location in Colorado Springs, CO serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Chelton Wendy's in Colorado Springs currently open?
Yes, this Wendy's location in Colorado Springs is open and committed to serving quality food every day.
What are the operating hours for the drive-thru at this Wendy's?
The drive-thru is open from 6:30 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.
Does this Wendy's location in Colorado Springs serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on S Academy?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is delivery available at this Wendy's location?
Delivery availability depends on your address. Please check the Wendy's app or order.wendys.com to see if delivery is available near you.
How can I provide feedback or contact this Wendy's location?
You can contact the Customer Care team via their Contact page or call (719) 596-4646. You can also complete a customer satisfaction survey online.
Where can I view the menu and prices for this Wendy's?
Menu pricing and items can be viewed at order.wendys.com or through the Wendy’s mobile app by selecting this location.
How can I visit Wendy’s if I am using public transport or new to the area?
Wendy’s is located at 1910 S Academy, Colorado Springs, near places like Taco Zone and Loaf 'N Jug, making it easy to spot and access when visiting these nearby points of interest.
What nearby restaurants can I visit if I want more food options after Wendy's?
Nearby food options include Taco Zone, Carl’s Jr., and Tacos El Guero, all within close proximity to Wendy's at 1910 S Academy.
Are there any convenience stores or gas stations near this Wendy’s for quick errands?
Yes, nearby convenience stores and gas stations include Loaf 'N Jug, Turkey Hill, and Walgreens, convenient for quick stops before or after your visit to Wendy’s.