Wendy's

3.6
1132 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2515 Montebello Drive West, Colorado Springs, CO
80918, United States

Hours

Reviews

3.6
1,132 reviews
5 stars
436
4 stars
276
3 stars
173
2 stars
76
1 star
171

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness; some praised the service while others reported rude or inattentive behavior.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others reported cold or poorly prepared food.

Cleanliness

Concerns about cleanliness in the dining area and food preparation practices, with reports of dirty tables and unsanitary conditions.

Speed of Service

Many customers experienced long wait times, both in-store and at the drive-thru, with some stating they would not return due to delays.
  • SA
    Stephen Adams
    Nov 5, 2025
    1.0
    How do they not open the same time as every other Wendy's location in the city?
  • JN
    Jae Numjun
    Oct 5, 2025
    4.0
    came here a few days ago with my dog and they have him a nugget and we're taking pictures lol. very sweet.
  • JK
    Jayne Kinney
    Sep 26, 2025
    4.0
    Ive been getting a jr cheeseburger combo for more than 15 years. No problem. Until now. They act like it doesn't exist. And cannot figure out how to ring it up. Its aggravating. I know its not that complicated. Otherwise I wouldn't of been able to get it previously. The staff lacks the skills to do the job correctly.
  • GG
    Gigi
    Sep 23, 2025
    1.0
    Dirty, slow and exceptionally bad customer service. If I could leave less than 1 star I would.
  • MW
    marc williams
    Sep 20, 2025
    5.0
    Super friendly staff one of the few restaurants that always gets my order right five stars all the way around!

Frequently Asked Questions About Wendy's

Is Montebello Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.