Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on staff friendliness; some praised the service while others reported rude or inattentive behavior.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Inconsistent food quality; some customers enjoyed their meals while others reported cold or poorly prepared food.
Cleanliness
Concerns about cleanliness in the dining area and food preparation practices, with reports of dirty tables and unsanitary conditions.
Speed of Service
Many customers experienced long wait times, both in-store and at the drive-thru, with some stating they would not return due to delays.
SA
Stephen Adams
Nov 5, 2025
1.0
How do they not open the same time as every other Wendy's location in the city?
JN
Jae Numjun
Oct 5, 2025
4.0
came here a few days ago with my dog and they have him a nugget and we're taking pictures lol. very sweet.
JK
Jayne Kinney
Sep 26, 2025
4.0
Ive been getting a jr cheeseburger combo for more than 15 years. No problem. Until now. They act like it doesn't exist. And cannot figure out how to ring it up. Its aggravating. I know its not that complicated. Otherwise I wouldn't of been able to get it previously. The staff lacks the skills to do the job correctly.
GG
Gigi
Sep 23, 2025
1.0
Dirty, slow and exceptionally bad customer service. If I could leave less than 1 star I would.
MW
marc williams
Sep 20, 2025
5.0
Super friendly staff one of the few restaurants that always gets my order right five stars all the way around!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Colorado Springs, CO?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Colorado Springs, CO into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (719) 260-1881.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Montebello Wendy’s serve breakfast?
Yes, this Wendy’s location in Colorado Springs, CO serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on Montebello Drive West?
The drive-thru is open from 7:00 AM to 11:00 PM every day of the week.
Does the Montebello Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast with a selection of combos, sandwiches, coffee, and sides available.
Is delivery available at this Wendy's location?
Yes, delivery is available where offered. You can check delivery availability and order via Wendy's app or order.wendys.com by entering your delivery address.
What payment methods are accepted at Wendy's on Montebello Drive West?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact the Wendy's Montebello location for questions or feedback?
You can call the location directly at (719) 260-1881 or contact customer care through their live chat or by phone at 888-624-8140.
Where can I find Wendy's menu and pricing for the Montebello Drive West location?
Menu and pricing are available online at order.wendys.com or via the Wendy's mobile app after selecting this location.
Does Wendy's Montebello Drive West offer dine-in and drive-thru options?
Yes, this location serves dine-in customers and has a drive-thru available.
What nearby places can I visit around Wendy's on Montebello Drive West?
Nearby places include Edward Jones financial services, Magic Fingers Massage Therapy, and Inner-Smiles Orthodontics, among others, which you might visit before or after enjoying your meal.
Is there a Wendy's close to this Montebello Drive West location?
Yes, there is another Wendy's nearby, providing additional dining options in the area.
How can the nearby Time Square Office and Bank help customers of Wendy's on Montebello Drive West?
The Time Square Office and Bank is close by, making it convenient for customers to handle banking needs before or after visiting Wendy's for a quick meal.