Wendy's

3.2
778 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3506 Hartsel Dr, Colorado Springs, CO
80920, United States

Hours

Reviews

3.2
778 reviews
5 stars
230
4 stars
156
3 stars
115
2 stars
73
1 star
204

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, stale, or improperly cooked, including burnt buns and undercooked chicken.

Order Accuracy

Numerous reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and poor management.

Speed of Service

Customers frequently complained about slow service, both in the drive-thru and inside the restaurant, often waiting longer than expected.

Cleanliness

Some reviews noted that the restaurant was clean, while others mentioned unsanitary conditions, particularly regarding food preparation.
  • DS
    Dominic Vigil (Squatch)
    Nov 9, 2025
    2.0
    The people here do not wear gloves when they are doing anything. Came in around 6 p.m. and no one had gloves on. Dude working the window clearly hates his life and probably should find a different job to.
  • SS
    serene2681
    Nov 7, 2025
    1.0
    I paid $6.69 for a spicy chicken sandwich and the chicken didn't cover the bottom bun. Wendy's has been getting more and more expensive but now that they are charging 7 bucks for chicken the same size as the cheap chicken patties, I won't be back. I tried talking to the young man at the window and he just basically told me tough luck instead of offering to replace it. Maybe I should have been angry and loud instead of apologetic, but either way, it pissed me off and if I ever go back to a Wendy's, it won't be that location.
  • AO
    Amber Olona
    Oct 9, 2025
    2.0
    Holy grease Batman. I’m not sure if they add butter to the English muffins for the sandwich but it felt like I was eating half a stick of butter. I got the sausage egg and cheese muffin combo.Carmel Cream Coffee was less than mid and the potato wedges were cold.
  • CC
    Connor
    Sep 20, 2025
    1.0
    Wendy's is my favorite fast food restaurant, but ever since COVID they seem to understaff all of their locations. I have been to this one twice, and each time our order was incorrect, missing something, and the second time they gave us a salad that had clearly gone bad (brown, wilted lettuce everywhere). If you only get fries here you'll be happy, but anything else seems to be beyond this location's ability. Its too bad because I love the baconator, but it just hasnt been even half decent here. It also always takes way too long to get the food even when there are only a couple other cars in line. I cant recommend going here
  • KS
    Kevin Scott
    Sep 17, 2025
    1.0
    Seriously what happened with Wendy’s? You go to fast food you don’t expect much you barely expect to get the order correctly. When did Wendy stop using fresh lettuce and start using bagged lettuce? I got two double stacks with cheese. They were burnt with stale bread and bagged lettuce. How disgusting. The chili was good at least. So sad this used to be the best fast food restaurant.

Frequently Asked Questions About Wendy's

Is Rangewood Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.