Wendy's

3.2
1087 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3704 North Academy Blvd, Colorado Springs, CO
80917, United States

Hours

Reviews

3.2
1,087 reviews
5 stars
330
4 stars
213
3 stars
170
2 stars
108
1 star
266

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unprofessional behavior from staff, particularly during night shifts.

Food Quality

Many reviews highlighted issues with food preparation, including cold, overcooked, or incorrect orders.

Cleanliness

The dining area and restrooms were often noted as dirty or poorly maintained.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, or modifications not being honored.

Wait Times

Long wait times were a common complaint, especially during busy hours or when the restaurant was short-staffed.
  • AA
    Alex Amys
    Nov 5, 2025
    5.0
    Rob is always smiling and making sure guest are taken care of!
  • FB
    Forrest B
    Nov 1, 2025
    1.0
    Pathetic!!!!! Literally just went through the drive thru and pulled over a few blocks away at a park to eat and everything is cold and gross. Don't have time to go back and no one answers the phone when I call. If I could give 0 stars I would.
  • PP
    Patricia Peterson
    Oct 31, 2025
    1.0
    Why am I giving one start for everything Well because here I am the before closing time and they said oh sorry we're closed we can't help you. So obviously you know you get a bad review because you're not even open in the hours it says you are. And they have all the lights on so of course people are going to think it's open stupid and it sucked
  • AJ
    Angelic Ross (JoAnna)
    Oct 30, 2025
    1.0
    Please watch the video. The new staff was wearing name tag when I entered the the store he was talking with someone immediately start talking to another customer never acknowledge or recognized me and then was completed with the customers ahead of me and I continue to wait. I waited 5 minute Gentleman got his food finally he waited and then I realized that I was not going to get served so politely walked away will you please go back at the time at exactly between hours and 6:00 p.m. mountain time And I never met him as the new staff the front.
  • PL
    Porchea Lewis
    Oct 30, 2025
    1.0
    Every time we come to this location and they see that we’re black they discriminate. They’re very racist at this location. If you are black, do not come here.

Frequently Asked Questions About Wendy's

Is Academy Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.