Wendy's

3.4
627 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5850 Stetson Hills Blvd, Colorado Springs, CO
80923, United States

Hours

Reviews

3.4
627 reviews
5 stars
232
4 stars
117
3 stars
90
2 stars
38
1 star
150

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders and failure to follow customization requests.

Food Quality

Several customers complained about cold, undercooked, or stale food, with some mentioning raw chicken.

Cleanliness

There were mixed reviews on cleanliness, with some praising the dining area while others noted dirty conditions.

Staff Attitude

While some employees received praise for friendliness, others were described as rude or indifferent.
  • AR
    Alden Ruesch
    Oct 24, 2025
    1.0
    I have been here multiple times around 10:45 ish, the hours always say it’s open until 11:00 in the drive through. I placed a mobile order even, ahead of the closing time as to not be an inconvenience to the workers. Yet every time, they fail to even answer the machine when I pull up to state my order. If you don’t wanna take orders this late, just change your hours so I don’t waste time, money, and gas. False advertising to the max, do not order from this location. Not a single good experience here. Disappointing.
  • CS
    Cindy Still
    Oct 22, 2025
    1.0
    Sara, who was taking orders at the window was great friendly face doublecheck my order what I wanted. However, her teammates not so good ask for no mustard and pickle no pickles you could see where they took the pickle off Still slap the mustard on and handed it to Sara to hand out the window. Shame on them. I don’t like mustard.
  • MR
    Mark Ray
    Oct 10, 2025
    4.0
    Great value meals
  • VB
    Vanja Bursac
    Oct 7, 2025
    1.0
    The people working here have "I hate my job" written all over their faces. So they dont care whatsoever. Had to repeat myself twice for the person ordering me to make sure my simple #1 combo was heard. Then he tells me its considerably less than what a normal combo should be. I tried to correct it at the window and she charges me for the corrected meal, gives me the wrong drink, then I get in the parking lot and my food is entirely wrong. Like come on, seriously? If I hate your jobs, just quit. We're serving wendys, not designing rockets people. Absolutely appalling.
  • AB
    Alan Bloom
    Sep 10, 2025
    1.0
    Service sucks. Under staffed. And rude manager

Frequently Asked Questions About Wendy's

Is Stetson Hills Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.