Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including rude staff and long wait times.
Food Quality
Inconsistent food quality was noted, with some customers receiving cold or improperly cooked items.
Cleanliness
The restaurant was often described as clean, with several customers praising the cleanliness of the dining area and restrooms.
Customer Support
Positive experiences were highlighted with staff going above and beyond to resolve issues, particularly from managers.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food.
AM
Anthony McNeely
Nov 16, 2025
1.0
Terrible experience. Waited for 30 minutes in the drive thru. Had to go in and get my combo. Never again.
JM
Jona Martinez
Oct 30, 2025
1.0
You all really left me standing at the register with no help while every single person on shift looked at me and continued doing what they were doing even if it was nothing they were doing. I’ve never been to a place and been completely ignored before. Ten minutes of my life I won’t get back and wasn’t even able to order food because you all never came up. Atleast 10 of you guys working too, yall should be ashamed to work in customer service. 👎🏻 walked 20 minutes to this place for absolutely nothing.
KK
Kayla135313
Oct 26, 2025
1.0
If you aren’t fast enough to hand the drive thru out the window, it’s not my problem to drive around and wait for the food. I get you just want meet corporate standards with your drive thru times, but that just means you need to be faster!!!! I don’t want to “wait by the windows” I want my food at the window!!! I don’t understand how corporate is allowing this terrible service.
LL
Lisa Lintjer
Sep 30, 2025
1.0
I hate to leave a bad review, but heavily disappointed in this location. I called multiple times with no answer. To check that they were open, and then I ended up driving to the location as online. It did say that they were open. When I arrived, in the drive thru, I was met with attitude and animosity. They advertise being open until 11 PM, but the employees clearly had a problem with that and wanted to be done working before that.
MM
Mike
Sep 29, 2025
5.0
I come to this location all the time and always receive wonderful service. I order through the app and today for some reason it was put through to a different location I spoke with the manager Jamie and she helped me figure out the issue and helped me with quick and prompt professional service this is why I choose this location their customer service is the best out of any restaurant or fast food service I’ve ever used
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Colorado Springs, CO?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Colorado Springs, CO into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (719) 598-8805.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Chapel Hills Wendy’s serve breakfast?
Yes, this Wendy’s location in Colorado Springs, CO serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 8080 N. Academy Blvd, Colorado Springs, CO?
The drive-thru is open from 6:30 AM to 11:00 PM Monday through Thursday and Sunday. On Friday and Saturday, it stays open until midnight.
Does this Wendy's location serve breakfast options?
Yes, Wendy's at this location serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides. You can order via the app or website.
Can I place an online order or use the Wendy's app to order from this location?
Yes, you can place an order online at order.wendys.com or through the Wendy's mobile app available in the app store.
What payment options are accepted at Wendy's 8080 N. Academy Blvd?
The location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is Wendy’s delivery available near me at the Colorado Springs location?
Delivery is available where offered; to check availability, visit the Wendy's app or order.wendys.com and enter your address.
How can I contact Wendy’s at 8080 N. Academy Blvd for feedback or questions?
You can call (719) 598-8805 or reach out to Wendy’s Customer Care team through live chat or their Contact page on wendys.com.
What are some nearby places I can visit before or after dining at Wendy’s in Colorado Springs?
Nearby you can visit Amanda's Cantina for Mexican food, Samurai Japanese Restaurant for Japanese cuisine, or grab coffee at Dutch Bros Coffee. There are also hotels like Hampton Inn and The Academy Hotel close by if you are visiting the area.
Are there any other fast food options near Wendy's at 8080 N. Academy Blvd?
Yes, fast food alternatives nearby include Del Taco for Mexican fast food and Chick-fil-A for chicken sandwiches, both located close to Wendy’s.
How can nearby gas stations help if I’m visiting Wendy’s at this location?
If you need to refuel your vehicle before or after visiting Wendy’s, Murphy USA and Corner Store gas stations are conveniently located nearby on N. Academy Blvd.
What are the dining options available at Wendy's besides drive-thru?
Besides drive-thru, Wendy’s at this location offers dine-in and takeout services to enjoy your meals comfortably.