Taco Bell

3.0
2406 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 6425 Source Center Point in Colorado Springs. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
6425 Source Center Point, Colorado Springs, CO
80923, United States

Hours

Reviews

3.0
2,406 reviews
5 stars
616
4 stars
438
3 stars
373
2 stars
235
1 star
744

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor food quality, leading to customer frustration.

Staff Behavior

Feedback indicated a lack of attentiveness and professionalism among staff, with some customers noting rudeness and dismissive attitudes.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and unkempt kitchen areas.

Food Quality

Customers expressed dissatisfaction with the quality of food, citing soggy items, incorrect preparation, and overall poor presentation.
  • BB
    Bobby
    Nov 11, 2025
    4.0
    Hit or miss at this location. Most of the time they are good but sometimes they forget food or take forever
  • DK
    Dan Kesterson
    Nov 9, 2025
    1.0
    Ordered food on the mobile app. Still wasn't ready after 45 minutes. Had to leave without my food and was late to work.
  • ZC
    ZiaDawn Coble
    Nov 9, 2025
    5.0
    So I already loved my experience, worked with a goth girl at the window super efficient and accommodating before I went to a different taco bell later on. At that different taco bell found out the item that I asked for that I couldn't find on the menu at Dublin was an online only item, the double decker taco, and that different taco bell said no can do. She was just like yeah we have them back, you want that supreme? I didn't know she was the GOAT, I already thought she was the mvp. Anyways love her, promote her, give her a $3 raise, never let her go.
  • MR
    Michael Ross
    Oct 31, 2025
    1.0
    Yeah this place is terrible. Seriously don't go here. Go to the gas station next to it and get food before you get food here. It's disgusting and you will wait forever even if there's no one in the drive thru. Dont do it, im telling you.
  • BW
    Brie W.
    Oct 26, 2025
    1.0
    10/25/25 I am a GrubHub driver and was sent here to pickup an order for a customer. I arrived at about 7:30pm. Pickup of the order was supposed to be 7:37pm. When I got there, I was told "this order is 3 orders behind what we are making so you'll have to wait." I waited. and in a span of 20mins watched the employees make 6 orders before the one I came in to pick-up was even started. I waited for between 35-45mins for this location to make the order I came in to pickup. It took a 2nd manager yelling at the whole crew to get this GrubHub order made before they even made it. By the time I left this location I had been there for 45mins or longer when the order I picked up was a 7 item, quick order. The staff knew I was there and it took almost half the time I was there to even get anyone's attention. When they brought me the food, they threw it on the counter and when I asked "is this everything?" because I wasn't allowed to double check myself, I was met with a "yeah." and a dismissive shoulder shrug with an eye roll as though this order and the fact that I had 45mins of my time and someone else's time completely wasted due to this happening, didn't matter at all. Whoever was running this location as a manager before 7:45pm this evening, you did an absolutely abysmal job with keeping the standard of quick, fresh, fast, and friendly tonight. I'm not one to say things like this, however as someone who has literally ran a Taco Bell by myself TWICE previously with less people than whom I saw there tonight, do WAY better than this. There was 6 people on the expedition line and there's no excuse for not having made or even started a 7 item simple order for 45mins no matter how busy it is. For how small the whole item was after receiving it, that was completely appalling. Until a 2nd woman manager got there it was pretty much nonstop nobody actually doing anything timely or effectively. Not to mention the whole back of the house in the kitchen was a slip hazard for all of the workers because nobody had tended to it properly. That's a hazard for all of you employees there, and the lobby was full of people waiting for God knows how long. I got there at 7:30pm for pickup and didn't even get out of there until 8:10pm. That's unacceptable no matter how busy you are. GrubHub orders and DoorDash orders are typically the first things to go out as part of restaurant policy....if my old boss had seen any of what I did tonight and worked for this location, everyone would've been out of jobs and failed a CORE inspection for how bad this was. That should say something. I would also like to mention a HUGE appreciated THANK YOU to the wonderful woman I spoke to about getting help who got there around 7:45p or after, (I didn't get her name, but she has some beautiful sleeve tattoos & gorgeous ION brand dyed purple/magenta dyed hair) because if you hadn't been there I'd of been waiting for over an hour. I appreciate you, your kindness, and attentiveness so much. Thank you so much. I've attached 2 pictures. 1) the order this location gave me and 2) the order I came to pick-up. There is NO reason this should've taken almost an hour when it takes no more than 10mins to make this order. I understand dinner rush, but this was way more than that. It was carelessness, and forgetfulness at best until someone else stepped in to help. Thank God for that. "Mad/frustrated/upset" doesn't even remotely describe the feeling waiting 45mins for someone else's order left me with. Thank God they weren't mad, but I explained to them what happened. Personally after this experience, I will not be coming back here for any reason. I've never been so furious walking out of a Taco Bell, much less for an order that wasn't even mine. If this was my order I would've probably screamed at y'all because WHY. If you don't want to wait an hour or longer for your food, avoid this place. Every single one of y'all employees and managers (for the exception of whom I spoke to after 7:45pm tonight) PLEASE DO BETTER THAN THIS!! Don't waste people's time and money like this!!

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 6425 Source Center Point?

The drive-through at Taco Bell is open daily from 8:00 AM to 3:00 AM.

Where is Taco Bell located in Colorado Springs?

Taco Bell is located at 6425 Source Center Point, Colorado Springs, CO 80923, USA.