Taco Bell

3.3
2178 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2935 Hancock Expressway in Colorado Springs. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2935 Hancock Expressway, Colorado Springs, CO
80916, United States

Hours

Reviews

3.3
2,178 reviews
5 stars
666
4 stars
495
3 stars
383
2 stars
171
1 star
463

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences of incorrect orders and long wait times.

Food Freshness

There were numerous complaints about food being served cold or stale, with several customers noting that their orders were incorrect or poorly prepared.

Cleanliness

The dining area and bathrooms were often described as dirty or poorly maintained, contributing to a negative dining experience.

Employee Attitude

Many reviews highlighted a lack of professionalism and motivation among employees, with some customers noting that staff appeared depressed or uninterested in providing good service.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and noted that certain visits were satisfactory.
  • BJ
    Brown John
    Nov 4, 2025
    5.0
    Great food and nice atmosphere 👍🏼
  • KK
    Kevin
    Nov 2, 2025
    1.0
    Ordered nacho fries and was given no nacho cheese, ordered the cinnamon twists only for them to be completely flipped over and spilled everywhere. AI can’t come soon enough.
  • RM
    Rebecca Mitchell
    Oct 17, 2025
    5.0
    Its Taco Bell, not much to say but the food was good, service was as expected and dining area was clean. One of the better Tavo bells I have visited.
  • RR
    Robert Rios
    Oct 15, 2025
    1.0
    10/15/25 approximately 4:30 pm, I've visited this location when I'm in the area , I have no issues with the store allowing homeless to just sit there , but today in the seating area that is hidden ftom the front counter, two individuals had a kitten on the table, that's unacceptable as it's probably a stray cat and could be carrying bugs, ticks , fleas etc. I feel sorry for whomever sat there after they left as that table and area probably wasn't wiped down and disinfected. I will probably visit again but this must be brought up and was probably caught on surveillance cameras for management to view.
  • LL
    Lili
    Oct 8, 2025
    3.0
    The food here is okay. I love getting the Doritos supreme tacos and they were delicious. But I also got their cinnamon twist which tasted really nasty! Like it was really sour and tasted sort of bitter. It left a really nasty and disgusting taste in my mouth. I’m guessing it’s because of their oil and they’re not changing it out daily.

Frequently Asked Questions About Taco Bell

What are the drive-thru hours at Taco Bell on Hancock Expressway?

The drive-thru at Taco Bell on Hancock Expressway is open from 9:00 AM to 1:00 AM Monday through Wednesday and Sunday, and from 9:00 AM to 3:00 AM Thursday through Saturday.

Where is Taco Bell located in Colorado Springs?

Taco Bell is located at 2935 Hancock Expressway, Colorado Springs, CO 80916, USA.