Order Accuracy
Many customers reported issues with missing items or incorrect orders, leading to frustration.
Service Speed
Customers frequently mentioned long wait times, especially during busy hours, with some experiencing delays of over 40 minutes.
Food Quality
The quality of food varied significantly, with some customers receiving stale or poorly prepared items, while others praised fresh and well-made meals.
Cleanliness
Several reviews highlighted unsanitary conditions in the dining area and restrooms, impacting overall customer satisfaction.
Customer Service
While some staff were noted for being friendly and helpful, many reviews pointed out rude or unprofessional behavior from employees.