Subway

3.2
360 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Colorado Springs Subway® Restaurant at 4364 Austin Bluffs Pky brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4364 Austin Bluffs Pky, Colorado Springs, CO
80918, United States

Hours

Reviews

3.2
360 reviews
5 stars
128
4 stars
52
3 stars
39
2 stars
31
1 star
110

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Staffing Issues

Many reviews highlighted chronic understaffing, leading to slow service and overwhelmed employees.

Food Quality

Several customers complained about stale bread and incorrect sandwich preparations, while some praised the freshness of ingredients.

Management Concerns

Numerous reviews indicated poor management practices, including inadequate training and lack of responsiveness to customer complaints.

Positive Employee Recognition

A few employees received commendations for their excellent service and positive attitudes, contrasting with the overall negative feedback.
  • MS
    Maria S
    Oct 24, 2025
    1.0
    I recently went to this place and it was the worst experience ever in a Subway restaurant. There was 2 employees at the line, I waited cs they were preparing few orders to go. They were chatting like no one was waiting on the line ( I am sure I am not invisible). I was just standing patiently looking for them to take my order, then after more than 5 minutes one of them ask me why I was there? SERIOUSLY!!!!! I told him that I wanted to order, he looked at me and told me “give me a second” and he started to take the bread out of the oven instead of taking my order. I just couldn’t believe the horrible service and left. Never stop at that store again, not recommended at all, 0 stars.
  • CS
    China Cat Sunflower
    Oct 22, 2025
    1.0
    Wow, the hours clearly say that they close at 10 PM, I just walked in here at 9:27 pm, and was told that they are closed.
  • VP
    Vanessa Padilla
    Sep 23, 2025
    1.0
    After reading the reviews , it seems as tho the day shift guys are awesome, unfortunately i ordered at 8pm and i ordered thru doordash worst sandwich i have EVER had from Subway i ordered a grilled chicken and a BMT. Its like theres more mayo than ANYTHING. I Really hope the manager reads these. You really should care what customers are saying about your store and the service they recieve. I don't know for myself but it seems your day guys are great, you should be wanting the service to be great at all time. Time to find a new night person. Whoever this person is CAN NOT MAKE A SANDWICH. The toppings didn't match the order at all. Waste of money.
  • JZ
    Jodi Z
    Sep 16, 2025
    5.0
    The young man took pride in his work. It was refreshing to see.
  • TT
    toh
    Aug 28, 2025
    5.0
    The service was great the food was great and overall will be back

Frequently Asked Questions About Subway

What are the operating hours of Subway at 4364 Austin Bluffs Pkwy?

Subway is open daily from 9:00 AM to 10:00 PM.

Where is Subway located in Colorado Springs?

Subway is located at 4364 Austin Bluffs Pkwy in the Market Center Shopping Center, Colorado Springs, CO 80918.