Subway

3.7
502 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Colorado Springs Subway® Restaurant at 5754 Palmer Park Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5754 Palmer Park Blvd, Colorado Springs, CO
80915, United States

Hours

Reviews

3.7
502 reviews
5 stars
234
4 stars
97
3 stars
53
2 stars
27
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, rude staff, and poor service, particularly from a specific employee named Craig.

Food Quality

There were numerous complaints about the freshness and quality of the food, including stale bread, brown lettuce, and incorrect orders.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and food prep areas.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and the quality of their sandwiches.

Management Concerns

Customers expressed dissatisfaction with management practices, including staff shortages and lack of proper training.
  • BM
    Brittany McCarty
    6 days ago
    5.0
    We went in about 10 minutes before closing. The staff was so friendly. This was my best experience at a sub shop ever. He made sure to make our sandwiches the exact way we wanted them. I would definitely go back to the subway. Especially when this guy was working
  • EN
    Ecurb Nosrekcih
    Nov 14, 2025
    5.0
    I had just ordered an Italian BMT Footlong on Herbs & Cheese toasted, w/ Black Olives, Lettuce & Jalapeño along with Mayo, Mustard, Salt & Pepper and of course 4 cookies one of eaxh kind & surely I highly recommend ordering from this location for the two associates that gave outstanding expectations & providing the best customer service & great vibes. I truly appreciate them 2 as top teir workers at such level of fast food. Thank you again on your excellence. 5/5 place & customer service expecatons!
  • CT
    Christine Thompson
    Nov 6, 2025
    1.0
    When you place an order online and are given a 20 minute pick up time, your order should at least be started when you get there. I was a bit upset and made my opinion known. They made my order and I watched them make it wrong. Then I told him to go ahead and make the one person who was in line's food before remaking my food. Instead of remaking my one sandwich he opened up my other sandwich then rewrapped it and told me it was correct. I had to open the other sandwich and show him it was made wrong. They then made two other customers orders who had just walked in. While handing me my corrected order the person tells me that if I order online my food basically doesn't get made until there are no walk ins waiting.
  • MH
    Mikayla Hutchison
    Nov 3, 2025
    1.0
    I placed an online order and it was ready by the time it was supposed to be, but when I got home to open it, it was the completely wrong order and looks like it had been sitting out for an unbelievable amount of time. I will upload what I originally ordered versus what I got.
  • BC
    Baron Chansomphou
    Nov 2, 2025
    1.0
    Ordered online for 2 footlongs and a cookie. Suppose to be ready by 1115. They didn't have ingredients for 1 sub so I had to get a substitute. At least they let me choose whatever sub replacement I wanted. Left the store by 1145. Was offered a free drink for the wait but I refused and just left with what I ordered. A $2.00 bottle isnt enough to make up for 30 minutes of waiting. I'll will not be doing business with Subway again. I will say restaurant was clean and food was alright.

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at The Palmer Plaza in Colorado Springs?

The Subway at The Palmer Plaza is open daily from 9:00 AM to midnight.

Does this Subway location offer catering services?

Yes, this Subway location offers catering services to meet your event needs.