Subway

3.4
457 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Colorado Springs Subway® Restaurant at 2499 S Academy Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2499 S Academy Blvd, Colorado Springs, CO
80916, United States

Hours

Reviews

3.4
457 reviews
5 stars
190
4 stars
75
3 stars
44
2 stars
33
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff performance is mixed; some employees are praised for their friendliness and efficiency, while others are criticized for rudeness and poor service.

Order Accuracy

Numerous complaints about incorrect orders, missing items, and failure to follow special requests, particularly with online orders.

Cleanliness

Reports of unsanitary conditions, including dirty tables and bathrooms, have been noted by several customers.

Staffing Issues

Frequent mentions of understaffing during busy hours leading to long wait times and poor service.

Food Quality

Concerns about the freshness of ingredients and the quality of food preparation have been raised, with some customers expressing disappointment in their meals.
  • CC
    Carl
    Oct 28, 2025
    5.0
    Stopped at the Subway on 2499 South Academy, got the half sub for the day, Tuesday which was the teriyaki chicken, a drink and chips. the lady was extremely helpful, polite, friendly, good-natured. made an excellent sandwich.
  • HB
    Hillary Beal
    Oct 20, 2025
    1.0
    I work nights. I've been to this subway twice after 7pm and before 10pm and they're always "closed" with the door locked. Just change your hours if you don't want to serve anyone after 7pm.
  • M4
    Maria Ramos Alvarez (4Marazul79)
    Oct 14, 2025
    5.0
    When we walked in some was already to take our order. Didn’t have to wait long the young man that did our order was great at his job. Can’t remember his name.
  • CB
    Cassandra Bahnson
    Sep 25, 2025
    1.0
    I ordered on the app, and when I received my food it had been missing all but 1 pickle, a couple olives and an ungodly amount of mayo and mustard. I was also missing my chips. I have submitted requests for a refund ect. This company should do better. This wouldn’t have happened when Dan was the district manager.
  • AA
    AshleyUmm
    Aug 20, 2025
    2.0
    The store was completely empty as I walked in alone for a quick bite. The young man states “ I have a few mobile orders” am I to take this as I should wait to be serviced? Also he hadn’t even started the orders so maybe some kinder more informative words would have settled me and my rumbling tummy. Took my business elsewhere

Frequently Asked Questions About Subway

What are the operating hours of the Subway at 2499 S Academy Blvd in Colorado Springs?

This Subway location is open from 8:00 AM to 10:00 PM Monday through Saturday, and from 9:00 AM to 10:00 PM on Sundays.

What types of meals does this Subway restaurant serve?

They serve breakfast, lunch, and dinner.