Subway

3.8
620 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Colorado Springs Subway® Restaurant at 2345 E Platte Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2345 E Platte Ave, Colorado Springs, CO
80909, United States

Hours

Reviews

3.8
620 reviews
5 stars
305
4 stars
121
3 stars
73
2 stars
35
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, particularly when the store was understaffed.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and cold food, leading to customer dissatisfaction.

Food Quality

Feedback on food quality was mixed; while some praised fresh ingredients, others complained about stale bread and poorly made sandwiches.

Staff Performance

Some employees received positive mentions for their friendliness and efficiency, while others were criticized for their attitude and lack of professionalism.

Store Conditions

The cleanliness of the store was noted positively by some, but others reported unsanitary conditions and a lack of stocked ingredients.
  • RW
    Rebecca Woerner
    Oct 21, 2025
    1.0
    Ordered online and roommate picked up. The guy at the store told my roommate that there was 1 bag of chips, yet I paid for 3. All sandwiches ordered were supposed to be toasted, but were ice cold, and veggies raw. I tried to call and theres apparently no working number. So now im out 30$ for cold food, and missing chips. Thanks.
  • AS
    alexis sewell
    Sep 21, 2025
    1.0
    It is absolutely negligent to schedule only one person. It’s poor customer service and shows that the manager does not care about their team. It is extremely dangerous, especially the part of town this subway is in. The employee working today was kicking her ass. It’s fantastic that this employee can do all of that by herself, however she shouldn’t have to.
  • JW
    Jake “From State Hospital” Woodall
    Sep 15, 2025
    5.0
    Dude make a kickass philly cheese steak sandwich. But the guy with top half Vietnam era gear and bottom half ballerina outfit that walked in as I was eating almost made me choke to death as I was not ready for that kinda surprise.
  • BM
    Bonnie Magnuson
    Sep 13, 2025
    5.0
    9/12/25 evening, 1st time hubby went to this Subway. The employee was very polite and proficient in making our order. My husband who never gives tips to Subways shops was so impressed with this employee he actually did. Everything was fresh. Thank you !!
  • DJ
    Daniel Womeldorff jr
    Sep 5, 2025
    4.0
    Super chill vibe. He took his time to make our sandwiches perfect. Was polite and respectful.

Frequently Asked Questions About Subway

What are the operating hours of Subway at 2345 E Platte Ave, Colorado Springs?

Subway is open daily from 9:00 AM to 10:00 PM.

Does this Subway location offer delivery or pickup services?

Yes, this Subway offers both in-store pickup and delivery services.