Subway

3.2
228 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Colorado Springs Subway® Restaurant at 728 Cheyenne Meadows Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
728 Cheyenne Meadows Rd, Colorado Springs, CO
80906, United States

Hours

Reviews

3.2
228 reviews
5 stars
86
4 stars
34
3 stars
23
2 stars
7
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, understaffing, and rude employees, leading to frustration and dissatisfaction.

Order Accuracy

Numerous complaints about incorrect orders, missing items, and poor handling of online orders were noted.

Staff Performance

While some employees received praise for their friendliness and efficiency, others were criticized for lack of urgency and professionalism.

Cleanliness and Maintenance

Several reviews mentioned unsanitary conditions and issues with food freshness, indicating a need for better management.

Positive Experiences

Despite the negative feedback, some customers had positive experiences with specific staff members who provided excellent service.
  • MC
    Mike Clements
    Aug 22, 2025
    1.0
    Im actually shocked when I came by at 745 to get a sandwich and was greeted at the door that the worker was on break and we could come back in 15 minutes. Will never frequent this store again zero stars
  • SL
    Sophia Lindo
    Aug 10, 2025
    1.0
    buns i ordered a sandwich and 2 drinks and i only got the sandwich them the lady was rude abt getting a refund
  • AH
    allen hesia
    Aug 1, 2025
    1.0
    Management needs to hire more people and maybe some people with some customer service would be nice too. Slowest and rudest location in the city
  • JB
    Jayme Bierer
    Jul 5, 2025
    5.0
    I'm biased
  • JN
    Jessica Nira
    Jul 2, 2025
    1.0
    I feel terrible for the people who work here. There is only one person working here anytime I come in. They all work hard and try to go as fast as they can but they must be overwhelmed. Why the manager isn't trying to help their staff out is beyond me. The food is good, the service is good, but one person working with a line of people is not right.

Frequently Asked Questions About Subway

What are the operating hours of the Subway located at 728 Cheyenne Meadows Rd in Colorado Springs?

The Subway at 728 Cheyenne Meadows Rd is open daily from 9:00 AM to 10:00 PM.

What types of meals are served at this Subway location?

This Subway serves breakfast, lunch, and dinner.