Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Matt and Aly.
Food Quality
The food received high marks for taste and freshness, particularly the burgers and fries, although there were some complaints about undercooked items.
Wait Times
Several reviews noted long wait times for food, especially during busy periods, leading to customer frustration.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers appreciating the clean environment while others reported unsanitary conditions.
Customer Experience
Overall, many customers expressed positive dining experiences, highlighting the welcoming atmosphere and good service.
BL
Bobby Lashwood
4 days ago
1.0
Almost hour wait dine in. Burnt salty burger, no fries served with meal, asked for a tip before and snappy inexperienced gal not wanting to be there. Terrible experience and food.
RS
Rusty Shackleford
Nov 12, 2025
5.0
Never had a bad experience here! Every once in a while we get a mess up on our food and they do not hesitate to remake it, and ehen they do it's always good. Definitely my go to burger joint
CW
Cori Wilkerson
Nov 9, 2025
5.0
Avery and Gage were suburb today! Very kind, helpful and attentive. The food is always delicious and the service was beyond today. Thanks for making our out of state guests feel welcome and they loved the burgers.
DR
DAMON REEVES
Oct 29, 2025
5.0
Absolutely stellar service from Matt at Smashburger! One burger came out a bit undercooked, and he immediately offered to remake it—no hassle, no attitude. Matt was friendly, professional, and made sure we had everything we needed (down to the forks). Food came out super fast, and the reorder was just as quick. Mistake handled perfectly—would definitely recommend, and we’ll be back. ⭐⭐⭐⭐⭐
KM
Kaci Musick
Oct 25, 2025
1.0
Placed an order for pick up for 7:00pm. I got there about 10 minutes early, did not expect it to be ready until pick up time so I was patient… it took over 45 minutes for the order. They were out of regular buns and out of the drinks we ordered. The boy out the counter would only speak in a whisper this was frustrating as im hard of hearing. Could see the line cook keep fussing at him as well. I understand that they were short staffed and while they were trying to keep up there boss left as well. Leaving only 3 people working.
Incredibly disappointed with this location and this manager.
What type of restaurant is Smashburger at 5320 N. Nevada Ave.?
Smashburger is a fast-casual burger restaurant known for smashed-to-order burgers, Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the regular dining hours for Smashburger?
Smashburger is open from 10:30 AM to 9:30 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:00 PM on Friday and Saturday.
Does Smashburger offer delivery and what are the delivery hours?
Yes, Smashburger offers delivery from 10:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 9:30 PM on Friday and Saturday.
Can I order food ahead or for pickup at Smashburger?
Yes, Smashburger has order and pay ahead options available online for convenient pickup.
Does Smashburger accommodate vegetarians and children?
Yes, Smashburger serves vegetarian options and has a children's menu to accommodate families.
Is Smashburger accessible for guests with disabilities?
Yes, Smashburger features wheelchair accessible entrance, parking, seating, and restrooms.
Can I find alcohol and coffee at Smashburger?
Smashburger serves beer and coffee but does not serve cocktails, liquor, or host happy hour events.
What are some nearby places of interest around Smashburger at University Village?
Nearby points of interest include Panera Bread café, BJ's Restaurant & Brewhouse, Hacienda Colorado Tex-Mex restaurant, and Locals Barbershop & Salon for grooming services.
How can nearby Panera Bread benefit customers visiting Smashburger?
After enjoying a meal at Smashburger, customers can visit nearby Panera Bread for coffee, bakery items, or a relaxing café atmosphere to complement their day.
Are there other dining options close to Smashburger for group outings or varied tastes?
Yes, nearby BJ's Restaurant & Brewhouse offers barbecue, pizza, and sandwiches, while Hacienda Colorado serves Tex-Mex and American cuisine, providing diverse dining alternatives close to Smashburger.