Business Details
About
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.1
1,457 reviews
5 stars
930
4 stars
188
3 stars
79
2 stars
60
1 star
200
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the food as fresh, delicious, and well-cooked, particularly highlighting the burgers and shakes.
Service Experience
Customer service received mixed reviews; while some staff were noted as friendly and attentive, others were criticized for being slow or unhelpful.
Staff Performance
Several employees, particularly Kelsey and Hunter, received high praise for their excellent service and friendliness.
Wait Times
Multiple reviews mentioned long wait times for food, especially during busy periods, leading to customer frustration.
Cleanliness
The restaurant was generally reported as clean, with some customers noting improvements since their last visit.
- DPDr. Lucy Van Pelt1 day ago5.0The other smash burger in town is slow as crap but the food is so good I wanted to try another. This location is fast and delicious, definitely worth a shot if you love burgers and fries.
- BLBruce LeeNov 16, 20251.0Ordered an item and made sure I notified the person at the counter to make sure that the item i have ordered does not have cheese on the order. Made sure twice. Still, after I arrived home there was cheese on my order. I called in and notified that they had messed up my order. The staff, (Stated her name is Emma) just told me to come in and get another one with no cheese. So that's it? I have to waste my time to drive to the location again that is 5 miles away and waste gas for their mistake. No sorry no nothing. No wonder Emma is working there, no customer service skills at all. She said she was the manager, I highly doubt that.
- TSTiffany StanleyNov 11, 20255.0The woman who took out was nice and the services was great! Also, dear gods this was one of if not the best fast food hamburger/brisket I’ve ever had. Prices— ouch but damn it was good
- JMJohn MillerNov 11, 20255.0Great food, great customer service. I love the burgers, fries, and shakes. The manager on duty Josh took care of my app order errors even though it was a corporate issue, going above and beyond what I would typically expect. Definitely will be coming back for more burgers
- ACArtemis ChoNov 10, 20255.0Amazing! Josh, the manager in charge, was very kind and understanding with the app when we were having ordering issues. Took care of everything and actually treated us with respect (unlike del taco on academy *coughcough*). We can't stop emphasizing how amazing this location is! Plus a drive thru!! Highly recommended this location. Great people = great food you can trust.
Frequently Asked Questions About Smashburger
What type of food can I expect at Smashburger in Colorado Springs?
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours for Smashburger?
Smashburger is open daily from 10:30 AM to 9:00 PM for dine-in, and delivery is available from 10:00 AM to 8:30 PM every day.
Does Smashburger offer delivery and takeout options?
Yes, Smashburger provides both delivery and takeout services. You can order online via their website or app for convenient pickup or delivery.
Can I order Smashburger’s menu through a mobile app?
Yes, you can order Smashburger's menu through their mobile app available on the Apple App Store.
Is Smashburger suitable for families and children?
Yes, Smashburger welcomes families and children, offering a children's menu as well as high chairs and wheelchair accessible seating.
Does Smashburger serve vegetarian or coffee options?
Yes, Smashburger serves vegetarian options and also offers coffee, beer, and alcoholic beverages at this location.
Does Smashburger have outdoor seating and accessibility features?
Yes, the restaurant offers outdoor seating and is equipped with wheelchair accessible entrance, parking, seating, and restrooms.
Are there any nearby dining options to Smashburger?
Nearby dining options include The Poke Bowl, Pikes Poke Bowl, Chicken Salad Chick, Basil & Barley Pizzeria Napoletana, MilkShake Factory, Einstein Bros. Bagels, and Qwench Juice Bar, providing a variety of cuisines for visitors to explore.
What nearby places of interest can I visit before or after dining at Smashburger?
You can visit nearby wellness and beauty spots like Beem Light Sauna Briargate, Bombshell Studio and Extensions, and Love Stone Esthetics for relaxation and pampering.
Are there any local services near Smashburger that customers might find useful?
Nearby services include Bright Dentistry for dental care, various financial service providers like Thrivent advisors, and Focus on the Family Bookstore for books and media.