Safeway

3.9
1197 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Safeway located at 840 Village Ctr Dr, Colorado Springs, CO. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (719) 548-1404. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
840 Village Ctr Dr, Colorado Springs, CO
80919, United States

Hours

Reviews

3.9
1,197 reviews
5 stars
546
4 stars
321
3 stars
141
2 stars
65
1 star
124

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly in the pharmacy and customer service areas.

Staff Recognition

Several reviews highlighted specific employees, like Billy in the meat department, for their exceptional customer service and friendliness.

Store Condition

Customers noted issues with cleanliness, organization, and stock levels, with some describing the store as poorly managed.

Pharmacy Issues

Numerous complaints were made regarding the pharmacy's service, including long wait times and unhelpful staff.

Parking and Layout

The parking lot was frequently criticized for being difficult to navigate, and the store layout was described as confusing.
  • HF
    Henry Frank
    Nov 16, 2025
    5.0
    Always on point! The employees are awesome, not to mention the two special Starbucks employees. They know who they are. Best two baristas in Colorado! Hands down!
  • DM
    Daniel Moorhead
    Nov 14, 2025
    2.0
    I waited from 12:37-1:07 to get my flu shot because a store manager/administrator thought noon on a Friday would be a great time to pull the pharmacist (the only one who can verify the flu vaccine) into a meeting in the room where the shots are given. My tech was extremely nice and apologized profusely on behalf of the store, but she shouldn’t have had to do this. The store manager/administrator walked right past a line of customers waiting for their shots and didn’t even bother looking at us or apologizing for the wait. Horrible leadership and management skills.
  • MM
    Mush
    Nov 12, 2025
    5.0
    I for real came here just to commend Ari in the deli department. Holy cow this guy is so on top of the customer service and his overall efficiency at his job. I've never felt so compelled to call someone out (positively, lol) like this at a grocery store, but dude, give this man a raise.
  • GD
    Gregory Diggs
    Oct 26, 2025
    1.0
    BEWARE!!!! THERE IS A NEW PHARMACIST., BEEN GETTING MY PRESCRIPTIONS THERE FOR THE LAST TWO YEARS, AND WENT TO GO GET MY REFILL AND THE PHARMACIST SAID I CANT GET MY REFILL BECAUSE SHE DID NOT FLL THAT IT WAS THE RITE PRESCRIPTION FOR MY DIAGNOSIS, SHE IS NOT MY DOCTOR NOT MY INSURANCE COMPANY, AND ONCE AGAIN, I'VE BEEN GETTING IT FOR THE LAST TWO YEARS, WITH NO PROBLEM, THEN, SHE TELLS ME I CAN GO TO ANOTHER PHARMACY.BOTH THE PHARMACIST AND HER HELPER ARE COMPLETELY RUDE.... YOU DON'T TREAT PEOPLE LIKE THAT.WHO'S BEEN COMING THERE FOR YEARS? AND YOU DON'T MESS WITH PEOPLE'S MEDICATIONS THAT THEY'VE BEEN TAKEN, JUST BECAUSE YOU DON'T FEEL LIKE IT'S THE RIGHT MEDICATION FOR THE DIAGNOSIS.ABSOLUTE LUDICROUS!!!!! SHE IS A POWER TRIPPING RuDE INDIVIDUAL....
  • CG
    Caren Griffin
    Oct 26, 2025
    1.0
    WALK INS FOR VACCINES NOT WELCOME! Very poorly managed, disorganized and rude customer service from a couple of pharmacists. I went to this pharmacy and was told that 2 people were ahead of me. After waiting an hour I was rudely informed there had been 4 appointments ahead of me. However, no one else went through the only access for shots. Hmmmm. I was then told it would be at least an additional 10 minutes. At that point I asked about the next day and was informed that weekends are slow so there would be very little waiting time. They would keep my intake for the check-in. I went in and, again, was rudely informed that my intake had not been completed (obviously lost or thrown away) and I had to sign for another one. No one was in the waiting area at this time although a couple of appointments came in after my arrival and went in for their shots within 15-30 minutes. I waited almost another hour on this day. I spoke to the Pharmacy Manager and was told that 4 appointments were ahead of me. Hmmmm. When and where did they come from? It's understandable that pharmacy are very busy during Flu Season. However, communication is tantamount with uncontrollable situations like walk-ins. And yet, those situations can be managed. How about letting the customer know that the wait time will be over 30 minutes so they can choose whether or not to wait? Or letting them know if the time ends up being unexpectedly longer? Or maybe apologizing for delays? Or maybe even thanking the customer for their patience? One thing is for sure, rudeness and making the customer feel like they are causing problems as a walk-in should not be an option. It is important to note that the other Safeway staff at this location have always been friendly, helpful and things are well organized. No need for managers.

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!