Papa Johns Pizza

2.8
213 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Colorado Springs, CO, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Colorado Springs pizza for any occasion. Call us for pizza delivery in Colorado Springs or stop by 3586 Hartsel Drive for carryout to order the best pizza in Colorado Springs, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
3586 Hartsel Drive, Colorado Springs, CO
80920, United States

Hours

Reviews

2.8
213 reviews
5 stars
78
4 stars
16
3 stars
9
2 stars
8
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly managers, leading to a negative customer experience.

Food Quality

Many customers reported issues with food quality, including undercooked pizzas, bland flavors, and missing ingredients.

Delivery Issues

Several customers experienced long wait times for delivery, with some orders arriving cold or incorrect.

Consistency

The quality of food and service appears inconsistent, with some customers having positive experiences while others faced significant issues.

Cleanliness Concerns

Multiple reviews mentioned unsanitary conditions in the store, raising concerns about food safety.
  • AG
    Adam Giessman
    1 day ago
    2.0
    This is what we get guys? One job…
  • NM
    Nicki Meyers
    Nov 16, 2025
    1.0
    The manager for the night of 11/15/25 doesn't seem to care at all about the customers. I did not receive the correct order and they did not deliver the order, nor tell me prior that they wouldn't deliver the order. They used Door dash and I refuse to use them because of all the issues I have personally had with them, but my order had been processed before they told me door dash would deliver my order. I called and told them I hate door dash because when my order is wrong I can't get it corrected. They apparently can't count to 8, don't want to deliver food, refuse to even say they are sorry, offer to do anything to make their customers happy, and do not seem to care that they have lost a customer for life I recommend you get your pizza from any other restaurant! The manager doesn't care, so I am sure that the rest of the staff will follow suit. Put this store out of business so a real pizza place can make money and treat their customers like they care!
  • DB
    Daniel Bailey
    Oct 31, 2025
    1.0
    If you want to eat pizza, this is not the place for you. Waited 1.5 hours after the app said my order was done for it not to be put in the oven yet. Sure its halloween but If you can fill orders you shouldn't take them. Staff was also super rude to my 15 year old daughter. Never going back to this business again, and with a 2.8 star rating im guessing im not alone.
  • AB
    Amber Bailey
    Oct 31, 2025
    1.0
    Took an hour and 15 min to not even recieve my order. The staff was rude and yelled at customers who said the app showed their order showed it was ready on the app. This pizza is not worth that wait or the terrible customer service.
  • KH
    Kat H
    Sep 21, 2025
    1.0
    Unfortunately the manger was horribly rude when I called about a severely under baked brownie. I don't suggest wasting your money here.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza at 3586 Hartsel Drive?

Delivery is available Monday through Thursday and Sunday from 9:30 AM to midnight, and on Friday and Saturday from 9:30 AM to 1:00 AM.

Can I order carryout from Papa Johns Pizza in Colorado Springs?

Yes, carryout is available daily from 9:30 AM to midnight on weekdays and Sunday, and until 1:00 AM on Fridays and Saturdays.