Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsanitary conditions.
Staff Attitude
Several customers noted unprofessional behavior from staff, including rudeness and lack of customer service.
Inconsistent Experience
While some customers praised the cleanliness and friendly service, many others experienced significant issues, indicating a lack of consistency in service quality.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly with drive-thru and mobile orders.
CT
Chantel Thompson
1 day ago
2.0
Took them over 20 mins to make a coffee and I didn’t even get it because it took so long. Also forgot our orange juice.
CO
cory olson
6 days ago
1.0
The fries are always soggy and mostly cold. The food has never been fresh no matter what time of the day you go it seems like. Napkins in the bag would be a plus
KJ
Katy James
Nov 17, 2025
4.0
The food is always fresh and yummy. I just am not a fan of how the front is set up to order there is never anyone at the register and u have to wait a long time to get helped.
IA
Isaiah Ayers
Nov 5, 2025
5.0
I was having some issues with the promo offer for my order and the manager quickly took care of it like it was nothing. Food came out quickly and accurately. Highly recommend
GH
Gabriel Harden
Nov 3, 2025
1.0
This is the third time we’ve came to this McDonald’s and they’ve given us burnt cookies AND didn’t put any extra requests we paid for in our food. It’s really not hard to have to quality control, coming from someone who’s worked in fast food for god knows how long. Do better.
How can I order McDonald's online or through an app?
You can order online via McDonald's delivery website or use the McDonald's app available on Apple App Store and Google Play Store.
What payment options are accepted at McDonald's in Colorado Springs?
This McDonald's location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are available at this McDonald's apart from food?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What nearby places can I visit after dining at McDonald's on Tutt Boulevard?
Nearby, you can visit Dairy Queen for ice cream, The UPS Store for shipping needs, or Starbucks for coffee.
Are there other fast food options near this McDonald's location?
Yes, nearby fast food options include Carl's Jr., Little Caesars Pizza, Freddy's Frozen Custard & Steakburgers, and Ruby Tuesday.
What facilities are available nearby if I need automotive or medical services?
Nearby, you can find Midas for automotive repair and oil changes, and various dental clinics like North Powers Modern Dentistry and My Kid's Dentist & Orthodontics.