McDonald's

3.5
2010 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5765 Constitution Ave, Colorado Springs, CO
80915, United States

Hours

Reviews

3.5
2,010 reviews
5 stars
680
4 stars
445
3 stars
371
2 stars
144
1 star
370

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service is frequently reported as subpar, with many reviews highlighting rude or unhelpful staff and long wait times.

Order Accuracy

Numerous customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, particularly in restrooms and dining areas.

Food Quality

Food quality is inconsistent, with some customers enjoying hot and fresh meals, while others received cold or poorly prepared items.

Play Area

The play area is appreciated by families, but complaints about temperature and cleanliness have been noted.
  • TV
    Teylor Voss-Parris
    1 day ago
    2.0
    No one cares. They all just hang out at their job. Can't even communicate to each other, or pay attention to simple orders. Robots can't come fast enough! You don't deserve your check if you can't do your job; even in the smallest of ways.
  • AD
    Ambi Douglas
    Nov 17, 2025
    1.0
    Worst experience ever. The guy handling food also had trash in his hand. That is nasty & UNSANITARY. It took 15 minutes from the time I ordered in the drive through to get my food.
  • AM
    Ashly Martinez
    Nov 2, 2025
    1.0
    First off when I order my drinks it said a game piece on each order, my friend was a car ahead of me and she got 5 game pieces when I ask the manager why didn’t I get any and he said they ran out in the morning and that they stop giving them out yesterday they don’t do them anymore when clearly that was a lie since my friend got hers…even in my receipt it said game peace it’s bullshit and they are liars!! I’m starting to think they just want to keep them all to their self’s do not go to this location if u are trying to play the game.
  • TW
    Taylor Wilaby
    Oct 30, 2025
    4.0
    First things first, Kristina the supervisor on duty 10/30 during the mobile order/ DoorDash fiasco, she showed up even through chaos. She still saw that my little boy was eager to play in the play place that was getting professionally cleaned (LOVE TO SEE THAT) she brought him over a Halloween happy meal bucket with stickers even though it was breakfast time. I will say our only downfall was we somehow, someway got into the monopoly game and ordered probably 4 eligible items and received no playing pieces. Sausage egg McMuffin, 2 hash browns, cold brew frappe, if we’re advertising a playing game, it should be offered with all orders and all items eligible.
  • MA
    Mike “Aleron”
    Oct 29, 2025
    5.0
    This is our favorite McDonald's. They still have a play place and they still have drink dispensers where you can get your own refills! Many of the other restaurants make you go to the counter to get a refill, but they're not staffed for it so you wait a long time. We've stopped going to the other McDonald's as a result. If this McDonald's gets rid of their soda dispensers, then we'll probably stop coming.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 5765 Constitution Ave, Colorado Springs?

The McDonald's at 5765 Constitution Ave is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's location offers delivery services available 24/7.