Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent errors with their orders, including missing items and incorrect modifications.
Service Speed
Customers consistently mentioned long wait times, both in the drive-thru and for in-store orders, often exceeding acceptable limits.
Cleanliness
Numerous reviews highlighted unsanitary conditions in the dining area and restrooms, with complaints about dirty tables and floors.
Staff Attitude
Feedback indicated a lack of professionalism and friendliness among staff, with several customers experiencing rude or dismissive behavior.
Food Quality
Several customers noted that the food quality was inconsistent, with complaints about cold or poorly prepared items.
CL
Catrenna Lopez
3 days ago
1.0
They are extremely lazy when you go in they ignore you too busy playing with each other lobby is supposed to be open till 10pm walked in at 910pm and I was told by an employee standing at the register bored that they were closed he was about to lock the door they wouldn't serve me
CC
Candace Chew
Nov 14, 2025
3.0
My husband came through the drive-thru and ordered 2 of the $5 deals (2 McDoubles, 2 4-piece nuggets, 2 small fries and 2 drinks). When he got home we discovered that both our McDoubles only had 1 patty on them. Guess we need to start checking to make sure everything is correct before driving away.
AS
Adam Santo
Nov 9, 2025
2.0
Ordered food for dine in and took over 25 minutes to get. No one in line waiting so why did it take so long? Not recommending if you're going out for "fast" food. Try elsewhere.
LP
Lucianna Pandolfo
Nov 6, 2025
5.0
The stars I left are only for Amaya!!!! GIVE THAT GIRL A RAISE. Running back and forth to both windows, appeared to be working alone and was still smiling having a great time.
EB
Emma Bentley
Oct 21, 2025
1.0
It’s literally IMPOSSIBLE to get one delivery order right, not one. What is so hard about 1 bacon biscuit combo, 1 Bacon & cheese Biscuit, 2 sausage McMuffins, one hash-brown. Seriously how is that hard that you can never get one single order 100 percent correct. It ruins our meal when you give us no hash-browns and put cheese on the bacon biscuit then put egg on the bacon and cheese biscuit. If I had a gun to my head and had to choose if the order was going to be right or wrong, I would choose wrong 10 times out of 10. Like seriously it is seven simple items, count the items on the receipt then count the items in the bag. You don’t even have to make sure they are right, just count the items and quit being so dense all the time: