Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Consistency
Many reviews highlighted issues with food quality, such as cold or improperly cooked items, and missing components in orders.
Cleanliness
The cleanliness of the dining area and restrooms received mixed feedback, with some customers noting it was clean while others pointed out areas for improvement.
Management Issues
Several reviews mentioned poor management practices, including staff behavior and operational inefficiencies, leading to a negative customer experience.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that service can vary significantly.
JG
John Godwin
Nov 14, 2025
5.0
Lu was our server and she really made it a great place to eat. She was very polite, and patient and a big help. And the food was pretty good too. You just don't find super friendly and helpful people at a fast food restaurant very often. But she did a great job. Thank you Lu
AW
Adrieanna Waldridge
Nov 10, 2025
4.0
They never have ice cream the and then the whole cash only experience has been weird.
HD
Hyrschall S Damon
Oct 29, 2025
4.0
It was what I expected, good but busy; I came right before lunch like 11 ish and they seemed swamped with delivery orders I still got my food I ordered when I got there in a timely manner.
LE
Luke Evans
Oct 26, 2025
1.0
Ordered ahead on the app for breakfast, just 2 burritos, before 10, 5-10 mins before arrival. At the speaker, called me by name and said pull to the window. At the windo, they could no longer locate my order and were confused. When they finally sorted that, was told they were out of burritos and all they could do was cancel the order. Terrible service! Wife tells me they don’t even make the burritos at this location, which is how they run out, and they are usually dried out and terrible. She has stopped coming here, despite how convenient the location is for us. Terrible service equals terrible management. Avoid!
JR
James Roberts
Oct 25, 2025
5.0
I went here this morning and the manager was amazing! After ordering a bunch of breakfast food in the app, arriving to the drive thru at 10:31, and the automated system saying they had to cancel our order (since breakfast ended at 10:30), the manger talked to me and got us our food anyhow: She asked for input from the kitchen staff, verified what was possible, and made it happen! Our hungry kids were ecstatic that we were able to get the delicious breakfast food we ordered. While waiting, we visited inside, and the lobby and restrooms were clean and pleasant. … Great service all around!
What are the operating hours of McDonald's at 4801 North Academy Blvd?
McDonald's at 4801 North Academy Blvd is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers a 24/7 drive-thru service.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's food for delivery or curbside pickup?
Yes, this McDonald's offers delivery, same-day delivery, curbside pickup, and no-contact delivery services.
How can I order food online from this McDonald's?
You can order online via their McDonald's app, through the provided delivery URL, or use quick links on Apple and Android app stores.
Does this McDonald's offer WiFi and mobile ordering?
Yes, services include WiFi, mobile ordering, McDelivery, mobile offers, gift cards, and drive-thru.
What are some nearby food and drink options around this McDonald's?
Nearby you can find Starbucks for coffee, Little Nepal for Indian cuisine, Baskin-Robbins for ice cream, and Arabian Nights Cafe for Middle Eastern dishes.
Are there any local services or shops near this McDonald's?
Yes, nearby services include Maximum Sports Nutrition for supplements, ANB Bank, Karstens Insurance Services, and various beauty salons like StarCuts and Redefine You.
What entertainment or leisure spots are close to this McDonald's?
Nearby leisure spots include Paint & Fire Pottery for arts and crafts, Legion Tattoo Co for tattoo and piercing, and Pints Tavern for bar and pub experience.
How can customers combine a visit to McDonald's with other nearby amenities?
Customers can enjoy a meal at McDonald's before visiting nearby places like Starbucks for coffee, shop at Colorado Smoke Shop, or relax at All Eyez On Mi Facial Spa, creating a convenient local experience.