McDonald's

3.1
1245 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4310 Barnes Rd, Colorado Springs, CO
80917, United States

Hours

Reviews

3.1
1,245 reviews
5 stars
323
4 stars
235
3 stars
212
2 stars
140
1 star
335

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

While some customers praised the freshness and temperature of the food, many others experienced cold or incorrect items, impacting their overall experience.

Staff Behavior

Several reviews highlighted unprofessional behavior from staff, particularly managers, which contributed to negative experiences.

Inconsistent Experience

The quality of service and food varied significantly, with some customers having positive experiences while others faced multiple issues during their visits.

Cleanliness Concerns

Multiple reviews mentioned cleanliness issues within the restaurant, affecting the dining experience.
  • ZB
    Zero Butler
    Nov 4, 2025
    5.0
    Really awesome girl at drive thru window gave us lots of yummy ice cream
  • RB
    Ray Bianchi
    Nov 2, 2025
    1.0
    This is the second and last time I come to this location. The first time I came there was no organization. I received the wrong order, then when I said this is the wrong order I was parked for 13 minutes. I thought maybe they were just having a bad day. I went back today, the lady working the second window yells out the window at another employee about taking the wrong orders out. Also, they parked every car that came through. Then the runner comes up to my car and just says here you go and walks off. Very unprofessional.
  • RF
    Robin Ferris
    Oct 30, 2025
    2.0
    Not enough people working
  • TS
    Tanner Steckler
    Oct 16, 2025
    2.0
    I know that Doherty students get kicked out of here all the time because of the commotion they cause but I am not a Doherty student and was told to leave. I wasn't causing any trouble just sitting there and eating with my brother and we're told to leave.
  • AS
    Adriana Sullivan
    Oct 16, 2025
    1.0
    Never have a problem with anyone working the 1st drive through window. The guy in the morning on the pickup window is consistently either slow or rude. Today I went through and he was confused about his own screen asked me if I ordered something I didn’t I said I didn’t then when he handed me the food he wanted to get all pissy with me saying I told him something I didn’t order.

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location?

The McDonald's at 4310 Barnes Rd is open from 5:00 AM to 11:00 PM Monday through Sunday.

What are the drive-thru hours at this McDonald's?

The drive-thru is open from 5:00 AM to 11:00 PM Sunday through Thursday, and extends until 1:00 AM on Fridays and Saturdays.