McDonald's

3.0
3296 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2515 S Academy Blvd, Colorado Springs, CO
80910, United States

Hours

Reviews

3.0
3,296 reviews
5 stars
821
4 stars
552
3 stars
599
2 stars
350
1 star
974

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes for orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Staff Attitude

Numerous customers experienced rude or unprofessional behavior from staff, including managers.

Cleanliness

The restaurant was often described as unsanitary, with concerns about the condition of the dining area and restrooms.

Food Quality

Several reviews mentioned cold, overcooked, or improperly prepared food, leading to dissatisfaction.
  • JP
    jhonatan polo
    5 days ago
    1.0
    What's the point of a drive through if everyone has to wait in the parking lot for their food? Coffee wasn't even sweet just ice and water. Food quality is sub par compared to other drive through where you get your food on the spot and not made to wait 40 minutes in the parking lot.
  • JY
    Jayde Young
    Nov 12, 2025
    2.0
    The slowest McDonald's in the evening the morning people are good its the people at 2pm they have nothing ever really like danm dude the lines not even long
  • HT
    Heman TheMighty
    Nov 10, 2025
    2.0
    I am fairly sure this is where all the high-school kids get their first job at, always make sure your bag has the correct order before leaving cause they goof up ALOT
  • RD
    Rick Demers
    Nov 9, 2025
    5.0
    The food was wonderful! The service was kinda good but could have been better when I bit into that bigmac I felt loke I was in heaven! Make sure to go to this place if you have not yet. It is wonderful. 5 stars
  • DE
    Dalena Elder
    Oct 24, 2025
    1.0
    The SLOWEST. 30 mins for a messed up frappe, when I paid almost 3$ extra for the EXTRAS. Came in for 2 only got one then got harassed about if I ordered two when I showed my receipt and I KNOW WHAT I PAID FOR, previously had a kids meal with CHEESE on the burger, oh guess what? Paid extra for that and didn’t receive it , another 30 mins for a burger with cheese but again not the EXTRA onions I paid for. As stated, it is kids at this location and obviously they don’t know how to pick or hire good ones. No name tags , ear buds in every hear so no wonder they can’t hear you when you need help or they’re plain out ignoring you, the afternoon team needs a fat talk, but at this point shows in the reviews and in person that the owner does not care about this place and wants it to be the first McDonald’s shut down immediately. The cleaning is just as a mess as their attempts to making food. Personally have worked for a McDonald’s and My manager and owner would fire me if I ever treated people the way they do here. I am sick of living near this one and I always have to drive 15-30 mins away for QUALITY.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2515 S Academy Blvd, Colorado Springs?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, it offers delivery services 24/7, including same-day and no-contact delivery options.