McDonald's

3.5
2903 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
207 N Wahsatch, Colorado Springs, CO
80903, United States

Hours

Reviews

3.5
2,903 reviews
5 stars
1,001
4 stars
606
3 stars
545
2 stars
233
1 star
518

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior from management.

Food Freshness

Food quality is inconsistent; some customers receive fresh meals while others report cold or stale food.

Order Accuracy

Multiple reviews mention issues with incorrect orders, including missing items and wrong modifications.

Cleanliness

The cleanliness of the location is noted positively by some, but there are also reports of unsanitary conditions.

Wait Times

Customers frequently complain about long wait times, both in-store and at the drive-thru.
  • SS
    Sergio leon skinner
    3 days ago
    1.0
    We arrived at the store at 8:40 PM with our family and a friend and placed an order to dine in. It was obvious that we were planning to eat inside—we were all seated—yet the “manager” decided not to allow it. The only reason given was that they didn’t want to clean anymore for the night. It’s unacceptable that customers are turned away simply because employees don’t want to work. I don’t understand how a business allows this kind of behavior. Managers like this are becoming a joke nowadays. This is not how customer should be treated.
  • JN
    juan naveda
    3 days ago
    1.0
    If I could give less than zero, it would still be zero. How is it possible that after making a purchase and asking if we could eat on-site, they didn't allow us to? And after there were about ten of us already inside the place, the moment our food was served they told us we had to take it to go. Naturally, we requested a refund.
  • JN
    Juan Naveda
    3 days ago
    1.0
    “I purchased more than ten hamburgers for a kids’ gathering, and when I received the order, I was told that I couldn’t stay in the restaurant to eat, that it was take-out only. The restaurant was open; we arrived fifteen minutes before nine in the evening. This situation felt very inconsiderate. Keep this in mind before making a purchase inside the establishment.”
  • PP
    Piglet
    Nov 17, 2025
    4.0
    Really nice staff usually, but sketchy people hang out around there a lot, last time i went some guy was literally drapping himself over the drive-thru speaker so only 1 drive-thru was available to be used until he left.
  • LD
    Leah DeLong
    Nov 11, 2025
    1.0
    There is absolutely no one here! And they made me pull around and park for a cheeseburger and an iced tea...I'm still waiting 10 minutes later

Frequently Asked Questions About McDonald's

What are the general opening hours for this McDonald's location?

This McDonald's is generally open from 6:00 AM to 9:00 PM Monday through Wednesday and Sunday, and open 24 hours Thursday through Saturday.

What are the drive-thru hours for this McDonald's?

Drive-thru is open from 5:00 AM to 1:00 AM Monday through Wednesday and Sunday, and is open 24 hours on Thursday through Saturday.