McDonald's

3.4
597 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1245 Interquest Pkwy, Colorado Springs, CO
80921, United States

Hours

Reviews

3.4
597 reviews
5 stars
224
4 stars
108
3 stars
75
2 stars
41
1 star
149

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for their orders, often exceeding 15 minutes, even during off-peak hours.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff while others reported rude behavior and poor management.

Food Quality

Several customers complained about cold or stale food, with some noting that items tasted like they had been sitting out for too long.

Cleanliness

The cleanliness of the dining area and restrooms was frequently criticized, with reports of dirty tables and unsanitary conditions.
  • KS
    Krystal Stark
    4 days ago
    1.0
    Not only will they give you the wrong food management and staff are beyond rude I wouldn't go to this McDonald's the one off of woodmen is better
  • MK
    Matt Kennington
    Nov 17, 2025
    1.0
    Do Not use the drive thru at this location! When you get to the window instead of giving you any food or drink they will always ask you to pull up around the building to wait for your food even when there is only 1 car behind you. And then after waiting 10-15 minutes for your food, either they won't bring it and you have to go inside to get your drive thru order, or there will be something missing like your drink. I have had this happen at least 5 times so now I refuse to pull up and somehow they always get my food really quickly when I refuse to pull up. I'm sure the manager is getting good bonuses for moving the drive thru line quickly, if only corporate knew the line is only moving because they aren't giving people their food. I let them push me forward today and after waiting for my food and not getting my drink, when they finally brought out my drink it was not correct!! I would just avoid this location if you need to use the drive thru for lunch!!
  • TN
    Troy Nobles
    Nov 16, 2025
    5.0
    They’re always friendly and they always have Ice cream machine up working and if we do go inside, it’s always pretty clean
  • LT
    Laughing Traveler
    Nov 6, 2025
    1.0
    You pull up to the drive thru, you wait a minute or two, and they wait on the person who pulls up to the other drive thru before you. Not sure why this annoys me so much but it does.
  • RM
    Richard Murillo
    Nov 3, 2025
    4.0
    I mean, its McDonald's, fries were fresh, which for me is the only real taste test. All the rest kind of just tastes the same. But service here was real good. I was checked on like 5 times, and not in an annoying way.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 1245 Interquest Pkwy, Colorado Springs?

The McDonald's location at 1245 Interquest Pkwy is open for dining from 6:00 AM to 10:00 PM every day of the week.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 5:00 AM to 12:45 AM the next day.