Joey's NY Pizza

4.3
580 reviews

About

Pizza Restaurant

Location

Joey's NY Pizza
227 S 8th street, Colorado Springs, CO
80905, United States

Hours

Reviews

4.3
580 reviews
5 stars
413
4 stars
56
3 stars
28
2 stars
28
1 star
55

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the pizza for its authentic New York style, fresh ingredients, and delicious garlic knots, while some reported inconsistencies in food quality and preparation.

Service Experience

Customer service received mixed reviews; while many highlighted friendly and accommodating staff, others reported long wait times and poor handling of complaints.

Pricing Concerns

Several reviews mentioned that the prices were perceived as high relative to the quality and portion sizes of the food.

Consistency Issues

There were notable inconsistencies in order accuracy and food quality across different visits, with some customers expressing disappointment after previously positive experiences.

Atmosphere

The restaurant was generally described as welcoming with a casual vibe, though some noted cleanliness issues and a need for better maintenance.
  • JB
    Jonathan Belleza
    Nov 9, 2025
    5.0
    Not a bad little pizza spot! Coming from New York, obviously a bit of a pizza snob, but this place is up there with the beats of the area. The kid behind the counter was super friendly, and happy to help, the slices were decently large, all in all not a bad lunch spot!
  • BC
    Brian Copeland
    Nov 7, 2025
    5.0
    Joey's Piza was great. Everyone in my party really enjoyed the pizza and appetizers. After a problem with delivery via Door Dash, Joey's stepped up to make the situation right, even though it was a failure on the part of Door Dash.
  • KB
    Konstantin Bazyliev
    Nov 4, 2025
    2.0
    If you want to miss your kids growing up, or you want to retire, this place is definitely for you. The wait time is the longest, and the pizza isn't a masterpiece worth aging for.
  • AJ
    Ashley Jorgensen
    Oct 18, 2025
    3.0
    Update: Joey's asked us to return and try their food again. The second time was definitely better. Our food was ready once we got there. The pizza we got this time was way better. You could actually taste the toppings. The wings were juicy and saucy. The garlic knots, were by far the best item though from this restaurant. This time they were cooked through and so delicious. Thank you Joey's staff for making this redo a lot better for us. We had a horrible experience. It was our first time trying Joey's and we most likely will never be back. We showed up after ordering online at the exact time that they said the pizza would be ready to pick up. After checking in with staff, we were told 10 minute wait (no big deal). After 45 minutes went by, I went back up to ask about our food, I was told another 5 minutes. When we got home, the pizza had ZERO flavor, the garlic knots were doughy, and the chicken wings were so dry that not enough sauce could fix them. I know others in there were frustrated too because the staff ignored them as they walked in the door. This place, mind you, was not very busy! As someone who has worked in a pizza place before, way busier than Joey's, I was extremely unhappy with the service and food.
  • MG
    Meiko's a G.
    Oct 12, 2025
    2.0
    So we're not from this area and we decided to go grab lunch; we got a slice and a sub. They were short staffed that day so we decided to have some forgiveness and some compassion even though the sub sandwich took 37+ minutes to get out to us on a to go order that we waited in the restaurant for. We honest to God think that the staff forgot about our sub sandwich, and we had to keep bugging them to get it made on time. Later that night we regretted not getting a full sized pizza, so we ordered a four topping pizza. A margarita add pepperoni, (nothing overly convoluted) and got delivery over the phone. The pizza was missing half its toppings burnt on the bottom. The entire price delivery, tip, tax, and all was vehemently high !!!! We spent about $50 and that was not including the lunch that we had ordered earlier that afternoon. When we spoke to the night staff over the phone that same night they said that they would compensate us by "giving us a free pizza the next afternoon" (a pepperoni and cheese), but refused to remake the order that they had gotten wrong originally without charging us full price all over again. We wasted gas money driving back over there just so that way they could tell us that over the phone that we were getting nothing after all. The free pizza we got with our original order was just a simple cheese, but was completely burnt on the bottom also, and we couldn't even enjoy that pizza either. Both managers that we talk to were extremely rude to us, but one particularly stood out like a sore thumb and kept screaming at us through the phone: "But the pizza(s) were good, wasn't it?!?! But the food was good, wasn't it?!?!" ^^ No it wasn't any good, and eventually we had to hang up and just let it go. They refused to give us a refund on any of our order other than the four dollars for the toppings that they missed. I will not recommend this place to anyone. Even having to buy a brand new pizza with only 15% off the order is completely unacceptable after all this drama. The food was so mediocre. They were trying to blame us the customers for the fact that they were horribly understaffed. Believe me when I say anyone can advertise themselves as the best pizza place of anywhere, but this was most definitely not it !!!! Two start service.

Frequently Asked Questions About Joey's NY Pizza

What are the regular business hours at Joey's NY Pizza?

Joey's NY Pizza is open Monday to Thursday and Sunday from 11:00 AM to 9:00 PM, and Friday and Saturday from 10:00 AM to 10:00 PM.

When is the delivery service available at Joey's NY Pizza?

Delivery is available Monday to Thursday and Sunday from 11:00 AM to 9:00 PM, and on Friday and Saturday from 10:00 AM to about 9:30 PM.